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  • #1401

Closed
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Opened Nov 16, 2019 by DaveD@DaveDDeveloper

Meta ticket for issues related to problems with closed cases

Just trying to collect it all in one place.

Open or Closed-but-Unmerged work:

Case manager not displayed for closed cases

  • #542 (description includes a proposed idea that hasn't been worked on yet)
  • https://civicrm.stackexchange.com/questions/27215/case-roles-on-closed-cases
  • https://github.com/civicrm/civicrm-core/pull/13144
  • https://github.com/civicrm/civicrm-core/pull/13831
  • #1947

Better handle Case Manager and roles on closed cases

  • https://github.com/civicrm/civicrm-core/pull/13510

Users with 'view own cases' permission can't open resolved cases

  • #1400
  • https://civicrm.stackexchange.com/questions/33742/users-with-view-own-cases-permission-cant-access-resolved-cases

Merged or sort of related:

  • #500 (closed) Fix user-specific Case filtering on dashboard and searches to exclude cases from inactive relationships
  • https://github.com/civicrm/civicrm-core/pull/13134

Memory might be hazy:

  • To-find: There's an earlier one somewhere about whether people want to see closed cases on dashboard.
  • To-find: Something about different opinions on whether "closed" is like "disabled" when searching for cases and so some people don't want to even see it.
Edited Aug 12, 2020 by DaveD
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Reference: dev/core#1401