Meta ticket for issues related to problems with closed cases
Just trying to collect it all in one place.
Open or Closed-but-Unmerged work:
Print Report for closed cases doesn't show the roles
- #2441 (closed)
- #1948 (Related but for open cases, but is probably the same underlying reason.)
Merged or sort of related:
Case manager not displayed for closed cases
- #542 (closed) (description includes a proposed idea that was never worked on)
- https://civicrm.stackexchange.com/questions/27215/case-roles-on-closed-cases
- https://github.com/civicrm/civicrm-core/pull/13144
- https://github.com/civicrm/civicrm-core/pull/13831
- #1947 (closed) (contains some analysis and possibly more general long-term solution)
Better handle Case Manager and roles on closed cases
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https://github.com/civicrm/civicrm-core/pull/19737 (merged as a forms-level improvement)
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#500 (closed) Fix user-specific Case filtering on dashboard and searches to exclude cases from inactive relationships
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Users with 'view own cases' permission can't open resolved cases
Memory might be hazy:
- To-find: There's an earlier one somewhere about whether people want to see closed cases on dashboard.
- To-find: Something about different opinions on whether "closed" is like "disabled" when searching for cases and so some people don't want to even see it.