Issue installing stripe extension
Hey everybody, hope you're safe and healthy!
Working on a site for a friend and they use stripe. And after we add the extension, we get the info in the first image which says "Your extensions require database updates. Please execute the updates". Which we click on the link.
Then the 2nd screen pops up, and just sits. Civi logging is turned on. We get a table not found error.
Jun 16 16:00:53 [debug] $backTrace = #0 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(915): CRM_Core_Error::backtrace("backTrace", TRUE) #1 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(922): CRM_Core_Error::exceptionHandler(Object(DB_Error)) #2 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB.php(998): PEAR_Error->__construct("DB Error: no such table", -18, 16, (Array:2), "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...") #3 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(575): DB_Error->__construct(-18, 16, (Array:2), "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...") #4 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(223): PEAR->_raiseError(Object(DB_mysqli), NULL, -18, 16, (Array:2), "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...", "DB_Error", TRUE) #5 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1925): PEAR->__call("raiseError", (Array:7)) #6 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(935): DB_common->raiseError(-18, NULL, NULL, "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...", "1146 ** Table 'secure.civicrm_stripe_plans' doesn't exist") #7 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(405): DB_mysqli->mysqliRaiseError() #8 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1231): DB_mysqli->simpleQuery("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #9 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(2696): DB_common->query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #10 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(1829): DB_DataObject->_query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #11 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(421): DB_DataObject->query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #12 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(1473): CRM_Core_DAO->query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL", TRUE) #13 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/uploads/civicrm/ext/hide.com.drastikbydesign.stripe/CRM/Stripe/Upgrader.php(86): CRM_Core_DAO::executeQuery("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #14 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/uploads/civicrm/ext/hide.com.drastikbydesign.stripe/CRM/Stripe/Upgrader/Base.php(72): CRM_Stripe_Upgrader->upgrade_5002() #15 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Task.php(74): CRM_Stripe_Upgrader_Base::_queueAdapter(Object(CRM_Queue_TaskContext), "upgrade_5002") #16 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Runner.php(202): CRM_Queue_Task->run(Object(CRM_Queue_TaskContext)) #17 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Page/AJAX.php(36): CRM_Queue_Runner->runNext(TRUE) #18 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/ErrorPolicy.php(90): CRM_Queue_Page_AJAX::{closure}() #19 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Page/AJAX.php(38): CRM_Queue_ErrorPolicy->call(Object(Closure)) #20 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(278): CRM_Queue_Page_AJAX::runNext() #21 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(68): CRM_Core_Invoke::runItem((Array:13)) #22 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(36): CRM_Core_Invoke::_invoke((Array:4)) #23 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm.php(1535): CRM_Core_Invoke::invoke((Array:4)) #24 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-includes/class-wp-hook.php(287): CiviCRM_For_WordPress->invoke("") #25 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters("", (Array:1)) #26 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-includes/plugin.php(478): WP_Hook->do_action((Array:1)) #27 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-admin/admin.php(254): do_action("toplevel_page_CiviCRM") #28 (closed) {main}
Jun 16 16:00:53 [info] $CRM_Queue_Page_AJAX_runNext_error = PEAR_Exception: "DB Error: no such table"
- ERROR TYPE: DB_Error
- ERROR CODE: -18
- ERROR MESSAGE: DB Error: no such table
- ERROR MODE: 16
- ERROR USERINFO: SELECT COUNT(*) FROM civicrm_stripe_plans where processor_id IS NULL [nativecode=1146 ** Table 'secure.civicrm_stripe_plans' doesn't exist]
- ERROR DEBUGINFO: SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativecode=1146 ** Table 'secure.civicrm_stripe_plans' doesn't exist] #0 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(922): CRM_Core_Error::exceptionHandler(Object(DB_Error)) #1 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB.php(998): PEAR_Error->__construct("DB Error: no such table", -18, 16, (Array:2), "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...") #2 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(575): DB_Error->__construct(-18, 16, (Array:2), "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...") #3 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(223): PEAR->_raiseError(Object(DB_mysqli), NULL, -18, 16, (Array:2), "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...", "DB_Error", TRUE) #4 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1925): PEAR->__call("raiseError", (Array:7)) #5 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(935): DB_common->raiseError(-18, NULL, NULL, "SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL [nativec...", "1146 ** Table 'secure.civicrm_stripe_plans' doesn't exist") #6 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/mysqli.php(405): DB_mysqli->mysqliRaiseError() #7 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/common.php(1231): DB_mysqli->simpleQuery("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #8 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(2696): DB_common->query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #9 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php(1829): DB_DataObject->_query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #10 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(421): DB_DataObject->query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL") #11 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(1473): CRM_Core_DAO->query("SELECT COUNT() FROM civicrm_stripe_plans where processor_id IS NULL", TRUE) #12 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/uploads/civicrm/ext/hide.com.drastikbydesign.stripe/CRM/Stripe/Upgrader.php(86): CRM_Core_DAO::executeQuery("SELECT COUNT(*) FROM civicrm_stripe_plans where processor_id IS NULL") #13 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/uploads/civicrm/ext/hide.com.drastikbydesign.stripe/CRM/Stripe/Upgrader/Base.php(72): CRM_Stripe_Upgrader->upgrade_5002() #14 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Task.php(74): CRM_Stripe_Upgrader_Base::_queueAdapter(Object(CRM_Queue_TaskContext), "upgrade_5002") #15 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Runner.php(202): CRM_Queue_Task->run(Object(CRM_Queue_TaskContext)) #16 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Page/AJAX.php(36): CRM_Queue_Runner->runNext(TRUE) #17 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/ErrorPolicy.php(90): CRM_Queue_Page_AJAX::{closure}() #18 /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Queue/Page/AJAX.php(38): CRM_Queue_ErrorPolicy->call(Object(Closure)) #19 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(278): CRM_Queue_Page_AJAX::runNext() #20 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(68): CRM_Core_Invoke::runItem((Array:13)) #21 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(36): CRM_Core_Invoke::_invoke((Array:4)) #22 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm.php(1535): CRM_Core_Invoke::invoke((Array:4)) #23 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-includes/class-wp-hook.php(287): CiviCRM_For_WordPress->invoke("") #24 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters("", (Array:1)) #25 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-includes/plugin.php(478): WP_Hook->do_action((Array:1)) #26 (closed) /home/nonprofit/domains/nonprofit.org/public_html/wp-admin/admin.php(254): do_action("toplevel_page_CiviCRM") #27 (closed) {main}
Jun 16 16:01:24 [info] $CRM_Queue_ErrorPolicy_reportError = Array ( [is_error] => 1 [is_continue] => 0 [exception] => Error 1: Maximum execution time of 30 seconds exceeded in /home/nonprofit/domains/nonprofit.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php, line 805 [last_task_title] => Upgrade com.drastikbydesign.stripe to revision 5002 )
Server: Ubuntu 18.04 Your MySQL connection id is 23684 Server version: 5.7.30-0ubuntu0.18.04.1 (Ubuntu)
This is just shy of a fresh install. It's been online for only a few days. Doesn't seem that this should be an issue. Any help or guidance would be appreciated