Success Stories are intended to be short-form content (200 to 500 words) that highlights successes associated with CiviCRM and its use/adoption by end user organizations.
General Points
- Success Stories can be provided 1) directly by end user orgs, 2) by contributors and 3) by partners.
- Multiple Success Stories for the same implementation/organization can be provided.
Use & Promotion
Success Stories provide an opportunity for CiviCRM to consistently promote the project, specific features of the software and successful uses/implementations/examples.
- published on https://civicrm.com and are
- linked to partner profiles on https://civicrm.com
- published on Bluesky and LinkedIn (other platforms may be adopted)
- shared in the monthly Community News
Requirements & Guidelines
The following are required for submission:
- Send to marketing-team@civicrm.org
- Include contact information:
- Of submitter
- Of end user organization (we honor requests for anonymity, however for validation purposes, we need a minimum of information to ensure the submission is legit).
- Include one to two paragraphs of text
- Include an image
- Include any translations of the success story
- Translations are optional, however we recommend all success stories include an EN version
- Non-EN versions will be promoted to the extent possible, however current communications and channels favor EN content. We expect this to change.
- Please cite relevant systems that were included in the process and/or were migrated from. For example, "Salesforce", "Microsoft 365", "Salsa", etc. These 3rd party systems are highly relevant.
Process
Upon receipt, the marketing team will review and edit the success story as needed, and/or ask for any clarifications, and will share any updates or revisions with you prior to publication. In addition, we will:
- Develop a one sentence "summary" or "excerpt"
- Develop a suitable page title and meta description (you are welcome to provide both if you prefer)