CRM Data clean up in c.o
Need to spend some time organizing the data in c.o. as well as adopt better mgmt practices consistent with GDPR.
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Organize/clean up groups -
Dedupe contacts -
Remove spam contacts
From a data quality mgmt and privacy standpoint:
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Review/clarify the business processes that add/update data (need to be explicit for users) -
Include language in privacy policy about how we use, retain data, and how to request that it's removed -
Establish general rules around our data retention and mgmt