What should happen to a contact record when an email bounces?
Created by: bhahumanists
Quick question: what's meant to happen to a person's record when an email hard / soft bounces?
I can see that the webhook is creating entries in the mailing_event_bounce table. But that seems to be it. Should Civi also be setting 'On Hold' on their record at this point? Appreciate this isn't to do with your code - just checking what's meant to be happening :-)
Cheers,
Andrew