Pending transactions not updating on CiviCRM 4.6
Created by: alarmingcod
Hi
I'm working on a site where go cardless dd is installed on a membership page with paypal as the cc processor.
When I opt for m'ship and select go cardless it is creating the mandate as expected. When I view the contribution on Civi the payment is recorded as "Paid By: Credit Card" not Direct Debit.
This seems to have been happening for a few months the payment page has recorded dozens of DD payments as Credit Card, but they are all showing as pending incomplete transaction. The debits are all showing as being paid in the client's go cardless acct. Could it be because the payments show as Credit Card, not Direct Debit that they are not being updated when the payment is taken?
Direct Debit is set as the default payment instrument for the site, I can't figure out where in the contribution page this is over-ridden.
Have you come across an issue like this before? Do you have any suggestions where I could start investigating further?
Cheers
Craig