No. of receipts and Timing of weekly payments - expectation
Created by: petednz
Testing GC. Hoping you can confirm this all looks correct in terms of outcome.
I set up a page for recurring and entered 2 x weekly for £1 each from my UK account.
I did this on March 6th and got 2 receipts from GC
- You've set up a Direct Debit
- You've set up a Direct Debit subscription
What I see in CivICRM is:
Recurring Contribution
£ 1.00 | Every 1 week | March 12th, 2018 12:00 AM | 2 | In Progress
Contribution
£1 recurring Received: March 12 Status: Pending (Incomplete Transaction)
In GC what I see is
Status = submitted Description = Online Contribution: gocardless Charged 12.03.18 Paid out 14.03.18
So this all seems to make some sense but I have two specific questions
-
is it expected that I should get those 2 responses from GC? I would only expect one.
-
is it expected that eg Weekly contributions always start on a certain day of the week (Monday)
I tried to answer these questions myself by reading
https://gocardless.com/direct-debit/timings/
and searching for info about receipts but didn't succeed