Finer grained communication channel control
Created by: MarshCastle
Hi all, I'm raising this as a question really, rather than a bug / fix. We have a site that requires a finer grain on channel selection than is currently provided, so have two questions:
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Is there anything lost by using a different approach to give finer grained control to users over the channels they recieve their communications (using webforms & smart groups)? i.e: Users select their preferred channel of communication on a group-by-group basis, rather than a single channel selected and all communications are sent through that channel. I do understand that the current comms preference page would have to be adapted to remove the relevant section and the webform added to the page.The question is aimed at whether there is anything I'm missing on a functional level.
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Are there any plans by Veda to give finer controls for this functionality.
As the "Do Not Send" fields are used for this, I'm not expecting their to be support for a finer grain (at least in the short term) - would that be correct, or would this be a possibility?