civi3cx

3CX PBX integration for CiviCRM. Makes it possible to log calls and lookup contacts in CiviCRM.

The extension is licensed under AGPL-3.0.

Requirements

• PHP v7.2+
• CiviCRM 5.40 or later

Installation

• Enable the CiviCRM extension
• Use the 3CX CRM wizard to generate the XML for your PBX
  • Authentication method: Basic and using API Key
  • Lookup by Number API: https://crm.example.org/civicrm/3cx/search?number=[Number]
  • Lookup by Email API: https://crm.example.org/civicrm/3cx/search?email=[Email]
  • Map query responses: use the examples shown on screen, ex: contact.id, contact.firstname, etc, including contact.customvalue
  • For the Contact URL, select "Get the URL from the server response", and then contact.url.
  • For now, contact creation and journaling are not implemented.

Getting Started

(* FIXME: Where would a new user navigate to get started? What changes would they see? *)

Support

Please post bug reports in the issue tracker of this project:
https://lab.civicrm.org/extensions/civi3cx/issues

Commercial support is available through Coop SymbioTIC:
https://www.symbiotic.coop/en

Coop Symbiotic is a worker-owned co-operative based in Canada. We have a strong experience working with non-profits and CiviCRM. We provide affordable, fast, turn-key hosting with regular upgrades and proactive monitoring, as well as custom development and training.