Orange Paypal Pro button not redirecting properly after reCaptcha on Paypal
#151 (closed) related issue @eileen @seamuslee
The javascript errors are fixed but we have been able to reproduce other errors related to the reCaptcha system at Paypal.com. I am not sure if these can be fixed on CiviCRM's side or not but we should be aware of the following experience from user testing.
My guess is the from the Civi side we should confirm we are sending Paypal the proper auto-return URL to ensure that Paypal can find its way back to us after hitting us with the reCaptcha on their end.
In Chrome and Safari the Javascript errors are fixed -- when you click the Paypal button, there's no validation error requiring the user to input CC fields.
But when I go to Paypal, I'm asked to complete a ReCaptcha at this URL: https://www.paypal.com//cgi-bin/webscr?cmd=_express-checkout&token=EC-2JE64037K02097038. Once I complete the challenge, the page does not reload to the log-in screen. Instead it just sits with the challenge results accepted. If I then reload the page, it redirects me to the Paypal log-in page as it should at this URL: https://www.paypal.com//cgi-bin/webscr?cmd=_express-checkout&token=EC-2JE64037K02097038
In Firefox, the Javascript errors are fixed -- when I click the Paypal button, there's no validation error requiring the user to input CC fields. When you go to Paypal, I'm asked to complete a ReCaptcha. Once I complete the challenge, the Paypal experience is different page loads the sad dinosaur error screen "hmm we're having trouble finding that site"
Activity
added comp:CiviContribute comp:Payments sig:bug triaged labels
We were getting a slightly different version of this problem where after completing the captcha it redirects to https://cgi-bin/webscr, but I think this PR will fix both problems:
@Stoob I've merged the patch above ^^ - but if you could please test it & confirm we can close this
mentioned in commit core@762e29da
I have tested this @eileen but I cannot be certain the original issue has fixed because the actual reCaptcha puzzle is no longer showing up on the Paypal side. Both myself and the client have tested in already-logged-in mode and also in not-yet-logged-in-incognito mode.
In already-logged-in mode the reCaptcha never shows up.
What happens in not-yet-logged-in-incognito mode is that the recaptcha URL that used to appear at Paypal.com only flashes in the URL bar for a second, later in the process, after I Paypal forces me to login and before loading the "review your payment details" page. The actual recaptcha puzzle never shows up.
Edited by Stoob
@eileen is the weird stuff happening with or without this patch applied?
