Better tracking of Scheduled Reminders including Reporting
Overview
It has come up quite a few times with several clients of ours, whereby they want to see what Scheduled messages went out, if they bounced, and other details. In a few cases, the Scheduled Reminders were not configured properly by the client, which is understandable but that's another UI issue.
So I think it could be really helpful to provide this type of tracking, including click-through, FFWD, etc for Scheduled Reminders like regular mailings.
Example use-case
- Set up a Scheduled Reminder for an Event or Membership Renewal
- Go to Reports to view the progress of Scheduled Reminders
- Filter by click-throughs, bounce, etc.
Current behaviour
Same as above. Presently, the only workaround in some cases like Scheduled Reminders is to create a "fake" mailing that is sent out to one person. Then copying the code generated into the Scheduled Reminder allows a person to actually track the Scheduled Reminder information like you would with a regular mailing because it is associated to our "fake" mailing. But this is super not sustainable or even doable for Event Reminders.
Proposed behaviour
Basically, I think it could be extremely useful to integrate the same functionality for Mailing tracking (including bounce) to Scheduled Reminders.