Is there any reason to save both html and text versions of Inbound Emails?
For Email-to-Activity processing, when the email being processed has both html and text versions, both are saved to the details for the activity using the -ALTERNATIVE ITEM 0-
... -ALTERNATIVE ITEM 1-
delimiters (depending on the details of the email, sometimes it seems to fail to recognize that both are present). This is handled while viewing activities (you only get the first version, which is not ideal as it is often the text version), but not in SearchKit.
I don't see any reason to keep two versions of the same email, so my proposal is just to keep the html version if both are present. Simple is better here unless there is some use case for having both.
If there is a need for the text version, perhaps we could add a setting for the mail account that would select text or html if both are present.