Emails can't resolve tokens for non-contact components for recipients added to the list after email form was opened
https://github.com/civicrm/civicrm-core/pull/21745#discussion_r724286717
Affects 5.43 only.
e.g.
- Create a case email, e.g. clicking on the mail icon in the roles section.
- Add a recipient to the recipient field.
- In the body put something like
Dear {contact.display_name} Case {case.id}
- The email sent to the original recipient will resolve case.id. The added recipient will have it blank.
See below this also applies to other non-contact components, e.g. event tokens.
Edited by DaveD