Case.php 105.27 KiB
<?php
/*
+--------------------------------------------------------------------+
| CiviCRM version 4.3 |
+--------------------------------------------------------------------+
| Copyright CiviCRM LLC (c) 2004-2013 |
+--------------------------------------------------------------------+
| This file is a part of CiviCRM. |
| |
| CiviCRM is free software; you can copy, modify, and distribute it |
| under the terms of the GNU Affero General Public License |
| Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
| |
| CiviCRM is distributed in the hope that it will be useful, but |
| WITHOUT ANY WARRANTY; without even the implied warranty of |
| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
| See the GNU Affero General Public License for more details. |
| |
| You should have received a copy of the GNU Affero General Public |
| License and the CiviCRM Licensing Exception along |
| with this program; if not, contact CiviCRM LLC |
| at info[AT]civicrm[DOT]org. If you have questions about the |
| GNU Affero General Public License or the licensing of CiviCRM, |
| see the CiviCRM license FAQ at http://civicrm.org/licensing |
+--------------------------------------------------------------------+
*/
/**
*
* @package CRM
* @copyright CiviCRM LLC (c) 2004-2013
* $Id$
*
*/
/**
* This class contains the funtions for Case Management
*
*/
class CRM_Case_BAO_Case extends CRM_Case_DAO_Case {
/**
* static field for all the case information that we can potentially export
*
* @var array
* @static
*/
static $_exportableFields = NULL;
function __construct() {
parent::__construct();
}
/**
* takes an associative array and creates a case object
*
* the function extract all the params it needs to initialize the create a
* case object. the params array could contain additional unused name/value
* pairs
*
* @param array $params (reference ) an assoc array of name/value pairs
* @param array $ids the array that holds all the db ids
*
* @return object CRM_Case_BAO_Case object
* @access public
* @static
*/
static function add(&$params) {
$caseDAO = new CRM_Case_DAO_Case();
$caseDAO->copyValues($params);
return $caseDAO->save();
}
/**
* Given the list of params in the params array, fetch the object
* and store the values in the values array
*
* @param array $params input parameters to find object
* @param array $values output values of the object
* @param array $ids the array that holds all the db ids
*
* @return CRM_Case_BAO_Case|null the found object or null
* @access public
* @static
*/
static function &getValues(&$params, &$values, &$ids) {
$case = new CRM_Case_BAO_Case();
$case->copyValues($params);
if ($case->find(TRUE)) {
$ids['case'] = $case->id;
CRM_Core_DAO::storeValues($case, $values);
return $case;
}
return NULL;
}
/**
* takes an associative array and creates a case object
*
* @param array $params (reference ) an assoc array of name/value pairs
* @param array $ids the array that holds all the db ids
*
* @return object CRM_Case_BAO_Case object
* @access public
* @static
*/
static function &create(&$params) {
$transaction = new CRM_Core_Transaction();
if (CRM_Utils_Array::value('id', $params)) {
CRM_Utils_Hook::pre('edit', 'Case', $params['id'], $params);
}
else {
CRM_Utils_Hook::pre('create', 'Case', NULL, $params);
}
$case = self::add($params);
if (CRM_Utils_Array::value('custom', $params) &&
is_array($params['custom'])
) {
CRM_Core_BAO_CustomValueTable::store($params['custom'], 'civicrm_case', $case->id);
}
if (is_a($case, 'CRM_Core_Error')) {
$transaction->rollback();
return $case;
}
if (CRM_Utils_Array::value('id', $params)) {
CRM_Utils_Hook::post('edit', 'Case', $case->id, $case);
}
else {
CRM_Utils_Hook::post('create', 'Case', $case->id, $case);
}
$transaction->commit();
//we are not creating log for case
//since case log can be tracked using log for activity.
return $case;
}
/**
* Create case contact record
*
* @param array case_id, contact_id
*
* @return object
* @access public
*/
static function addCaseToContact($params) {
$caseContact = new CRM_Case_DAO_CaseContact();
$caseContact->case_id = $params['case_id'];
$caseContact->contact_id = $params['contact_id'];
$caseContact->find(TRUE);
$caseContact->save();
// add to recently viewed
$caseType = CRM_Case_PseudoConstant::caseTypeName($caseContact->case_id, 'label');
$url = CRM_Utils_System::url('civicrm/contact/view/case',
"action=view&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
);
$title = CRM_Contact_BAO_Contact::displayName($caseContact->contact_id) . ' - ' . $caseType['name'];
$recentOther = array();
if (CRM_Core_Permission::checkActionPermission('CiviCase', CRM_Core_Action::DELETE)) {
$recentOther['deleteUrl'] = CRM_Utils_System::url('civicrm/contact/view/case',
"action=delete&reset=1&id={$caseContact->case_id}&cid={$caseContact->contact_id}&context=home"
);
}
// add the recently created case
CRM_Utils_Recent::add($title,
$url,
$caseContact->case_id,
'Case',
$params['contact_id'],
NULL,
$recentOther
);
return $caseContact;
}
/**
* Delet case contact record
*
* @param int case_id
*
* @return Void
* @access public
*/
static function deleteCaseContact($caseID) {
$caseContact = new CRM_Case_DAO_CaseContact();
$caseContact->case_id = $caseID;
$caseContact->delete();
// delete the recently created Case
$caseRecent = array(
'id' => $caseID,
'type' => 'Case',
);
CRM_Utils_Recent::del($caseRecent);
}
/**
* This function is used to convert associative array names to values
* and vice-versa.
*
* This function is used by both the web form layer and the api. Note that
* the api needs the name => value conversion, also the view layer typically
* requires value => name conversion
*/
static function lookupValue(&$defaults, $property, &$lookup, $reverse) {
$id = $property . '_id';
$src = $reverse ? $property : $id;
$dst = $reverse ? $id : $property;
if (!array_key_exists($src, $defaults)) {
return FALSE;
}
$look = $reverse ? array_flip($lookup) : $lookup;
if (is_array($look)) {
if (!array_key_exists($defaults[$src], $look)) {
return FALSE;
}
}
$defaults[$dst] = $look[$defaults[$src]];
return TRUE;
}
/**
* Takes a bunch of params that are needed to match certain criteria and
* retrieves the relevant objects. We'll tweak this function to be more
* full featured over a period of time. This is the inverse function of
* create. It also stores all the retrieved values in the default array
*
* @param array $params (reference ) an assoc array of name/value pairs
* @param array $defaults (reference ) an assoc array to hold the name / value pairs
* in a hierarchical manner
* @param array $ids (reference) the array that holds all the db ids
*
* @return object CRM_Case_BAO_Case object
* @access public
* @static
*/
static function retrieve(&$params, &$defaults, &$ids) {
$case = CRM_Case_BAO_Case::getValues($params, $defaults, $ids);
return $case;
}
/**
* Function to process case activity add/delete
* takes an associative array and
*
* @param array $params (reference ) an assoc array of name/value pairs
*
* @access public
* @static
*/
static function processCaseActivity(&$params) {
$caseActivityDAO = new CRM_Case_DAO_CaseActivity();
$caseActivityDAO->activity_id = $params['activity_id'];
$caseActivityDAO->case_id = $params['case_id'];
$caseActivityDAO->find(TRUE);
$caseActivityDAO->save();
}
/**
* Function to get the case subject for Activity
*
* @param int $activityId activity id
*
* @return case subject or null
* @access public
* @static
*/
static function getCaseSubject($activityId) {
$caseActivity = new CRM_Case_DAO_CaseActivity();
$caseActivity->activity_id = $activityId;
if ($caseActivity->find(TRUE)) {
return CRM_Core_DAO::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id, 'subject');
}
return NULL;
}
/**
* Function to get the case type.
*
* @param int $caseId
*
* @return case type
* @access public
* @static
*/
static function getCaseType($caseId, $colName = 'label') {
$caseType = NULL;
if (!$caseId) {
return $caseType;
}
$sql = "
SELECT ov.{$colName}
FROM civicrm_case ca
INNER JOIN civicrm_option_group og ON og.name='case_type'
INNER JOIN civicrm_option_value ov ON ( ca.case_type_id=ov.value AND ov.option_group_id=og.id )
WHERE ca.id = %1";
$params = array(1 => array($caseId, 'Integer'));
return CRM_Core_DAO::singleValueQuery($sql, $params);
}
/**
* Delete the record that are associated with this case
* record are deleted from case
*
* @param int $caseId id of the case to delete
*
* @return void
* @access public
* @static
*/
static function deleteCase($caseId, $moveToTrash = FALSE) {
CRM_Utils_Hook::pre('delete', 'Case', $caseId, CRM_Core_DAO::$_nullArray);
//delete activities
$activities = self::getCaseActivityDates($caseId);
if ($activities) {
foreach ($activities as $value) {
CRM_Activity_BAO_Activity::deleteActivity($value, $moveToTrash);
}
}
if (!$moveToTrash) {
$transaction = new CRM_Core_Transaction();
}
$case = new CRM_Case_DAO_Case();
$case->id = $caseId;
if (!$moveToTrash) {
$result = $case->delete();
$transaction->commit();
}
else {
$result = $case->is_deleted = 1;
$case->save();
}
if ($result) {
// CRM-7364, disable relationships
self::enableDisableCaseRelationships($caseId, FALSE);
CRM_Utils_Hook::post('delete', 'Case', $caseId, $case);
// remove case from recent items.
$caseRecent = array(
'id' => $caseId,
'type' => 'Case',
);
CRM_Utils_Recent::del($caseRecent);
return TRUE;
}
return FALSE;
}
/**
* Function to enable disable case related relationships
*
* @param int $caseId case id
* @param boolean $enable action
*
* @return void
* @access public
* @static
*/
static function enableDisableCaseRelationships($caseId, $enable) {
$contactIds = self::retrieveContactIdsByCaseId($caseId);
if (!empty($contactIds)) {
foreach ($contactIds as $cid) {
$roles = self::getCaseRoles($cid, $caseId);
if (!empty($roles)) {
$relationshipIds = implode(',', array_keys($roles));
$enable = (int)$enable;
$query = "UPDATE civicrm_relationship SET is_active = {$enable}
WHERE id IN ( {$relationshipIds} )";
CRM_Core_DAO::executeQuery($query);
}
}
}
}
/**
* Delete the activities related to case
*
* @param int $activityId id of the activity
*
* @return void
* @access public
* @static
*/
static function deleteCaseActivity($activityId) {
$case = new CRM_Case_DAO_CaseActivity();
$case->activity_id = $activityId;
$case->delete();
}
/**
* Retrieve contact_id by case_id
*
* @param int $caseId ID of the case
*
* @return array
* @access public
*
*/
static function retrieveContactIdsByCaseId($caseId, $contactID = NULL) {
$caseContact = new CRM_Case_DAO_CaseContact();
$caseContact->case_id = $caseId;
$caseContact->find();
$contactArray = array();
$count = 1;
while ($caseContact->fetch()) {
if ($contactID != $caseContact->contact_id) {
$contactArray[$count] = $caseContact->contact_id;
$count++;
}
}
return $contactArray;
}
/**
* Look up a case using an activity ID
*
* @param $activity_id
*
* @return int, case ID
*/
static function getCaseIdByActivityId($activityId) {
$originalId = CRM_Core_DAO::singleValueQuery(
'SELECT original_id FROM civicrm_activity WHERE id = %1',
array('1' => array($activityId, 'Integer'))
);
$caseId = CRM_Core_DAO::singleValueQuery(
'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
array(
'1' => array($activityId, 'Integer'),
'2' => array($originalId ? $originalId : $activityId, 'Integer'),
)
);
return $caseId;
}
/**
* Retrieve contact names by caseId
*
* @param int $caseId ID of the case
*
* @return array
*
* @access public
*
*/
static function getContactNames($caseId) {
$contactNames = array();
if (!$caseId) {
return $contactNames;
}
$query = "
SELECT contact_a.sort_name name,
contact_a.display_name as display_name,
contact_a.id cid,
contact_a.birth_date as birth_date,
ce.email as email,
cp.phone as phone
FROM civicrm_contact contact_a
LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
WHERE civicrm_case_contact.case_id = %1";
$dao = CRM_Core_DAO::executeQuery($query,
array(1 => array($caseId, 'Integer'))
);
while ($dao->fetch()) {
$contactNames[$dao->cid]['contact_id'] = $dao->cid;
$contactNames[$dao->cid]['sort_name'] = $dao->name;
$contactNames[$dao->cid]['display_name'] = $dao->display_name;
$contactNames[$dao->cid]['email'] = $dao->email;
$contactNames[$dao->cid]['phone'] = $dao->phone;
$contactNames[$dao->cid]['birth_date'] = $dao->birth_date;
$contactNames[$dao->cid]['role'] = ts('Client');
}
return $contactNames;
}
/**
* Retrieve case_id by contact_id
*
* @param int $contactId ID of the contact
* @param boolean $includeDeleted include the deleted cases in result
*
* @return array
*
* @access public
*
*/
static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE) {
$query = "
SELECT ca.id as id
FROM civicrm_case_contact cc
INNER JOIN civicrm_case ca ON cc.case_id = ca.id
WHERE cc.contact_id = %1
";
if (!$includeDeleted) {
$query .= " AND ca.is_deleted = 0";
}
$params = array(1 => array($contactID, 'Integer'));
$dao = CRM_Core_DAO::executeQuery($query, $params);
$caseArray = array();
while ($dao->fetch()) {
$caseArray[] = $dao->id;
}
$dao->free();
return $caseArray;
}
static function getCaseActivityQuery($type = 'upcoming', $userID = NULL, $condition = NULL, $isDeleted = 0) {
if (!$userID) {
$session = CRM_Core_Session::singleton();
$userID = $session->get('userID');
}
$actStatus = array_flip(CRM_Core_PseudoConstant::activityStatus('name'));
$scheduledStatusId = $actStatus['Scheduled'];
$query = "SELECT
civicrm_case.id as case_id,
civicrm_case.subject as case_subject,
civicrm_contact.id as contact_id,
civicrm_contact.sort_name as sort_name,
civicrm_phone.phone as phone,
civicrm_contact.contact_type as contact_type,
civicrm_contact.contact_sub_type as contact_sub_type,
t_act.activity_type_id,
cov_type.label as case_type,
cov_type.name as case_type_name,
cov_status.label as case_status,
cov_status.label as case_status_name,
t_act.status_id,
civicrm_case.start_date as case_start_date,
case_relation_type.label_b_a as case_role, ";
if ($type == 'upcoming') {
$query .= "
t_act.desired_date as case_scheduled_activity_date,
t_act.id as case_scheduled_activity_id,
t_act.act_type_name as case_scheduled_activity_type_name,
t_act.act_type AS case_scheduled_activity_type ";
}
elseif ($type == 'recent') {
$query .= "
t_act.desired_date as case_recent_activity_date,
t_act.id as case_recent_activity_id,
t_act.act_type_name as case_recent_activity_type_name,
t_act.act_type AS case_recent_activity_type ";
}
$query .= " FROM civicrm_case
INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id ";
if ($type == 'upcoming') {
// This gets the earliest activity per case that's scheduled within 14 days from now.
// Note we have an inner select to get the min activity id in order to remove duplicates in case there are two with the same datetime.
// In this case we don't really care which one, so min(id) works.
// optimized in CRM-11837
$query .= " INNER JOIN
(
SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
FROM (
SELECT *
FROM (
SELECT *
FROM civicrm_view_case_activity_upcoming
ORDER BY activity_date_time ASC, id ASC
) AS upcomingOrdered
GROUP BY case_id
) AS act
LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
) AS t_act
";
}
elseif ($type == 'recent') {
// Similarly, the most recent activity in the past 14 days, and exclude scheduled.
//improve query performance - CRM-10598
$query .= " INNER JOIN
(
SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
FROM (
SELECT *
FROM (
SELECT *
FROM civicrm_view_case_activity_recent
ORDER BY activity_date_time DESC, id ASC
) AS recentOrdered
GROUP BY case_id
) AS act
LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
) AS t_act ";
}
$query .= "
ON t_act.case_id = civicrm_case.id
LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary=1)
LEFT JOIN civicrm_relationship case_relationship
ON ( case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID}
AND case_relationship.case_id = civicrm_case.id )
LEFT JOIN civicrm_relationship_type case_relation_type
ON ( case_relation_type.id = case_relationship.relationship_type_id
AND case_relation_type.id = case_relationship.relationship_type_id )
LEFT JOIN civicrm_option_group cog_type
ON cog_type.name = 'case_type'
LEFT JOIN civicrm_option_value cov_type
ON ( civicrm_case.case_type_id = cov_type.value
AND cog_type.id = cov_type.option_group_id )
LEFT JOIN civicrm_option_group cog_status
ON cog_status.name = 'case_status'
LEFT JOIN civicrm_option_value cov_status
ON ( civicrm_case.status_id = cov_status.value
AND cog_status.id = cov_status.option_group_id )
";
if ($condition) {
// CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
$query .= " WHERE (1) $condition ";
}
if ($type == 'upcoming') {
$query .= " ORDER BY case_scheduled_activity_date ASC ";
}
elseif ($type == 'recent') {
$query .= " ORDER BY case_recent_activity_date ASC ";
}
return $query;
}
/**
* Retrieve cases related to particular contact or whole contact
* used in Dashboad and Tab
*
* @param boolean $allCases
*
* @param int $userID
*
* @param String $type /upcoming,recent,all/
*
* @return array Array of Cases
*
* @access public
*
*/
static function getCases($allCases = TRUE, $userID = NULL, $type = 'upcoming', $context = 'dashboard') {
$condition = NULL;
$casesList = array();
//validate access for own cases.
if (!self::accessCiviCase()) {
return $casesList;
}
if (!$userID) {
$session = CRM_Core_Session::singleton();
$userID = $session->get('userID');
}
//validate access for all cases.
if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
$allCases = FALSE;
}
$condition = " AND civicrm_case.is_deleted = 0 ";
if (!$allCases) {
$condition .= " AND case_relationship.contact_id_b = {$userID} ";
}
if ($type == 'upcoming') {
$closedId = CRM_Core_OptionGroup::getValue('case_status', 'Closed', 'name');
$condition .= "
AND civicrm_case.status_id != $closedId";
}
$query = self::getCaseActivityQuery($type, $userID, $condition);
$queryParams = array();
$result = CRM_Core_DAO::executeQuery($query,
$queryParams
);
$caseStatus = CRM_Core_OptionGroup::values('case_status', FALSE, FALSE, FALSE, " AND v.name = 'Urgent' ");
$resultFields = array(
'contact_id',
'contact_type',
'sort_name',
'phone',
'case_id',
'case_subject',
'case_type',
'case_type_name',
'status_id',
'case_status',
'case_status_name',
'activity_type_id',
'case_start_date',
'case_role',
);
if ($type == 'upcoming') {
$resultFields[] = 'case_scheduled_activity_date';
$resultFields[] = 'case_scheduled_activity_type_name';
$resultFields[] = 'case_scheduled_activity_type';
$resultFields[] = 'case_scheduled_activity_id';
}
elseif ($type == 'recent') {
$resultFields[] = 'case_recent_activity_date';
$resultFields[] = 'case_recent_activity_type_name';
$resultFields[] = 'case_recent_activity_type';
$resultFields[] = 'case_recent_activity_id';
}
// we're going to use the usual actions, so doesn't make sense to duplicate definitions
$actions = CRM_Case_Selector_Search::links();
// check is the user has view/edit signer permission
$permissions = array(CRM_Core_Permission::VIEW);
if (CRM_Core_Permission::check('access all cases and activities') ||
(!$allCases && CRM_Core_Permission::check('access my cases and activities'))
) {
$permissions[] = CRM_Core_Permission::EDIT;
}
if (CRM_Core_Permission::check('delete in CiviCase')) {
$permissions[] = CRM_Core_Permission::DELETE;
}
$mask = CRM_Core_Action::mask($permissions);
while ($result->fetch()) {
foreach ($resultFields as $donCare => $field) {
$casesList[$result->case_id][$field] = $result->$field;
if ($field == 'contact_type') {
$casesList[$result->case_id]['contact_type_icon'] = CRM_Contact_BAO_Contact_Utils::getImage($result->contact_sub_type ?
$result->contact_sub_type : $result->contact_type
);
$casesList[$result->case_id]['action'] = CRM_Core_Action::formLink($actions['primaryActions'], $mask,
array(
'id' => $result->case_id,
'cid' => $result->contact_id,
'cxt' => $context,
)
);
$casesList[$result->case_id]['moreActions'] = CRM_Core_Action::formLink($actions['moreActions'],
$mask,
array(
'id' => $result->case_id,
'cid' => $result->contact_id,
'cxt' => $context,
),
ts('more'),
TRUE
);
}
elseif ($field == 'case_status') {
if (in_array($result->$field, $caseStatus)) {
$casesList[$result->case_id]['class'] = "status-urgent";
}
else {
$casesList[$result->case_id]['class'] = "status-normal";
}
}
}
//CRM-4510.
$caseManagerContact = self::getCaseManagerContact($result->case_type_name, $result->case_id);
if (!empty($caseManagerContact)) {
$casesList[$result->case_id]['casemanager_id'] = CRM_Utils_Array::value('casemanager_id', $caseManagerContact);
$casesList[$result->case_id]['casemanager'] = CRM_Utils_Array::value('casemanager', $caseManagerContact);
}
//do check user permissions for edit/view activity.
if (($actId = CRM_Utils_Array::value('case_scheduled_activity_id', $casesList[$result->case_id])) ||
($actId = CRM_Utils_Array::value('case_recent_activity_id', $casesList[$result->case_id]))
) {
$casesList[$result->case_id]["case_{$type}_activity_editable"] = self::checkPermission($actId,
'edit',
$casesList[$result->case_id]['activity_type_id'], $userID
);
$casesList[$result->case_id]["case_{$type}_activity_viewable"] = self::checkPermission($actId,
'view',
$casesList[$result->case_id]['activity_type_id'], $userID
);
}
}
return $casesList;
}
/**
* Function to get the summary of cases counts by type and status.
*/
static function getCasesSummary($allCases = TRUE, $userID) {
$caseSummary = array();
//validate access for civicase.
if (!self::accessCiviCase()) {
return $caseSummary;
}
//validate access for all cases.
if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
$allCases = FALSE;
}
$caseTypes = CRM_Case_PseudoConstant::caseType();
$caseStatuses = CRM_Case_PseudoConstant::caseStatus();
$caseTypes = array_flip($caseTypes);
// get statuses as headers for the table
$url = CRM_Utils_System::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
foreach ($caseStatuses as $key => $name) {
$caseSummary['headers'][$key]['status'] = $name;
$caseSummary['headers'][$key]['url'] = $url . $key;
}
// build rows with actual data
$rows = array();
$myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClause = '';
if ($allCases) {
$userID = 'null';
$all = 1;
$case_owner = 1;
}
else {
$all = 0;
$case_owner = 2;
$myCaseWhereClause = " AND case_relationship.contact_id_b = {$userID}";
$myGroupByClause = " GROUP BY CONCAT(case_relationship.case_id,'-',case_relationship.contact_id_b)";
}
$seperator = CRM_Core_DAO::VALUE_SEPARATOR;
$query = "
SELECT case_status.label AS case_status, status_id, case_type.label AS case_type,
REPLACE(case_type_id,'{$seperator}','') AS case_type_id, case_relationship.contact_id_b
FROM civicrm_case
LEFT JOIN civicrm_option_group option_group_case_type ON ( option_group_case_type.name = 'case_type' )
LEFT JOIN civicrm_option_value case_type ON ( civicrm_case.case_type_id = case_type.value
AND option_group_case_type.id = case_type.option_group_id )
LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
AND option_group_case_status.id = case_status.option_group_id )
LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
AND case_relationship.contact_id_b = {$userID})
WHERE is_deleted =0
{$myCaseWhereClause} {$myGroupByClause}";
$res = CRM_Core_DAO::executeQuery($query, CRM_Core_DAO::$_nullArray);
while ($res->fetch()) {
if (CRM_Utils_Array::value($res->case_type, $rows) && CRM_Utils_Array::value($res->case_status, $rows[$res->case_type])) {
$rows[$res->case_type][$res->case_status]['count'] = $rows[$res->case_type][$res->case_status]['count'] + 1;
}
else {
$rows[$res->case_type][$res->case_status] = array(
'count' => 1,
'url' => CRM_Utils_System::url('civicrm/case/search',
"reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
),
);
}
}
$caseSummary['rows'] = array_merge($caseTypes, $rows);
return $caseSummary;
}
/**
* Function to get Case roles
*
* @param int $contactID contact id
* @param int $caseID case id
* @return returns case role / relationships
*
* @static
*/
static function getCaseRoles($contactID, $caseID, $relationshipID = NULL) {
$query = '
SELECT civicrm_relationship.id as civicrm_relationship_id,
civicrm_contact.sort_name as sort_name,
civicrm_email.email as email,
civicrm_phone.phone as phone,
civicrm_relationship.contact_id_b as civicrm_contact_id,
civicrm_relationship.contact_id_a as client_id,
civicrm_relationship_type.label_a_b as relation,
civicrm_relationship_type.id as relation_type
FROM civicrm_relationship
INNER JOIN civicrm_relationship_type ON civicrm_relationship.relationship_type_id = civicrm_relationship_type.id
INNER JOIN civicrm_contact ON civicrm_relationship.contact_id_b = civicrm_contact.id
LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary = 1)
LEFT JOIN civicrm_email ON (civicrm_email.contact_id = civicrm_contact.id )
WHERE civicrm_relationship.contact_id_a = %1 AND civicrm_relationship.case_id = %2';
$params = array(
1 => array($contactID, 'Positive'),
2 => array($caseID, 'Positive'),
);
if ($relationshipID) {
$query .= ' AND civicrm_relationship.id = %3 ';
$params[3] = array($relationshipID, 'Integer');
}
$dao = CRM_Core_DAO::executeQuery($query, $params);
$values = array();
while ($dao->fetch()) {
$rid = $dao->civicrm_relationship_id;
$values[$rid]['cid'] = $dao->civicrm_contact_id;
$values[$rid]['relation'] = $dao->relation;
$values[$rid]['name'] = $dao->sort_name;
$values[$rid]['email'] = $dao->email;
$values[$rid]['phone'] = $dao->phone;
$values[$rid]['relation_type'] = $dao->relation_type;
$values[$rid]['rel_id'] = $dao->civicrm_relationship_id;
$values[$rid]['client_id'] = $dao->client_id;
}
$dao->free();
return $values;
}
/**
* Function to get Case Activities
*
* @param int $caseID case id
* @param array $params posted params
* @param int $contactID contact id
*
* @return returns case activities
*
* @static
*/
static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
$values = array();
// CRM-5081 - formatting the dates to omit seconds.
// Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
$select = "SELECT count(ca.id) as ismultiple, ca.id as id,
ca.activity_type_id as type,
ca.activity_type_id as activity_type_id,
cc.sort_name as reporter,
cc.id as reporter_id,
acc.sort_name AS assignee,
acc.id AS assignee_id,
DATE_FORMAT(IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
ca.activity_date_time,
DATE_ADD(NOW(), INTERVAL 1 YEAR)
), '%Y%m%d%H%i00') as overdue_date,
DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') as display_date,
ca.status_id as status,
ca.subject as subject,
ca.is_deleted as deleted,
ca.priority_id as priority,
ca.weight as weight,
GROUP_CONCAT(ef.file_id) as attachment_ids ";
$from = 'FROM civicrm_case_activity cca
INNER JOIN civicrm_activity ca ON ca.id = cca.activity_id
INNER JOIN civicrm_contact cc ON cc.id = ca.source_contact_id
INNER JOIN civicrm_option_group cog ON cog.name = "activity_type"
INNER JOIN civicrm_option_value cov ON cov.option_group_id = cog.id
AND cov.value = ca.activity_type_id AND cov.is_active = 1
LEFT JOIN civicrm_entity_file ef on ef.entity_table = "civicrm_activity" AND ef.entity_id = ca.id
LEFT OUTER JOIN civicrm_option_group og ON og.name="activity_status"
LEFT OUTER JOIN civicrm_option_value ov ON ov.option_group_id=og.id AND ov.name="Scheduled"
LEFT JOIN civicrm_activity_contact caa
ON caa.activity_id = ca.id AND caa.record_type = "Assignee"
LEFT JOIN civicrm_contact acc ON acc.id = caa.contact_id ';
$where = 'WHERE cca.case_id= %1
AND ca.is_current_revision = 1';
if (CRM_Utils_Array::value('reporter_id', $params)) {
$where .= " AND ca.source_contact_id = " . CRM_Utils_Type::escape($params['reporter_id'], 'Integer');
}
if (CRM_Utils_Array::value('status_id', $params)) {
$where .= " AND ca.status_id = " . CRM_Utils_Type::escape($params['status_id'], 'Integer');
}
if (CRM_Utils_Array::value('activity_deleted', $params)) {
$where .= " AND ca.is_deleted = 1";
}
else {
$where .= " AND ca.is_deleted = 0";
}
if (CRM_Utils_Array::value('activity_type_id', $params)) {
$where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($params['activity_type_id'], 'Integer');
}
if (CRM_Utils_Array::value('activity_date_low', $params)) {
$fromActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_low']), 'Date');
}
if (CRM_Utils_Array::value('activity_date_high', $params)) {
$toActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_high']), 'Date');
$toActivityDate = $toActivityDate ? $toActivityDate + 235959 : NULL;
}
if (!empty($fromActivityDate)) {
$where .= " AND ca.activity_date_time >= '{$fromActivityDate}'";
}
if (!empty($toActivityDate)) {
$where .= " AND ca.activity_date_time <= '{$toActivityDate}'";
}
// hack to handle to allow initial sorting to be done by query
if (CRM_Utils_Array::value('sortname', $params) == 'undefined') {
$params['sortname'] = NULL;
}
if (CRM_Utils_Array::value('sortorder', $params) == 'undefined') {
$params['sortorder'] = NULL;
}
$sortname = CRM_Utils_Array::value('sortname', $params);
$sortorder = CRM_Utils_Array::value('sortorder', $params);
$groupBy = " GROUP BY ca.id ";
if (!$sortname AND !$sortorder) {
// CRM-5081 - added id to act like creation date
$orderBy = " ORDER BY overdue_date ASC, display_date DESC, weight DESC";
}
else {
$orderBy = " ORDER BY {$sortname} {$sortorder}";
if ($sortname != 'display_date') {
$orderBy .= ', display_date DESC';
}
}
$page = CRM_Utils_Array::value('page', $params);
$rp = CRM_Utils_Array::value('rp', $params);
if (!$page) {
$page = 1;
}
if (!$rp) {
$rp = 10;
}
$start = (($page - 1) * $rp);
$query = $select . $from . $where . $groupBy . $orderBy;
$params = array(1 => array($caseID, 'Integer'));
$dao = CRM_Core_DAO::executeQuery($query, $params);
$params['total'] = $dao->N;
//FIXME: need to optimize/cache these queries
$limit = " LIMIT $start, $rp";
$query .= $limit;
$dao = CRM_Core_DAO::executeQuery($query, $params);
$activityTypes = CRM_Case_PseudoConstant::caseActivityType(FALSE, TRUE);
$activityStatus = CRM_Core_PseudoConstant::activityStatus();
$activityPriority = CRM_Core_PseudoConstant::priority();
$url = CRM_Utils_System::url("civicrm/case/activity",
"reset=1&cid={$contactID}&caseid={$caseID}", FALSE, NULL, FALSE
);
$contextUrl = '';
if ($context == 'fulltext') {
$contextUrl = "&context={$context}";
}
$editUrl = "{$url}&action=update{$contextUrl}";
$deleteUrl = "{$url}&action=delete{$contextUrl}";
$restoreUrl = "{$url}&action=renew{$contextUrl}";
$viewTitle = ts('View this activity.');
$statusTitle = ts('Edit status');
$emailActivityTypeIDs = array(
'Email' => CRM_Core_OptionGroup::getValue('activity_type',
'Email',
'name'
),
'Inbound Email' => CRM_Core_OptionGroup::getValue('activity_type',
'Inbound Email',
'name'
),
);
$emailActivityTypeIDs = array(
'Email' => CRM_Core_OptionGroup::getValue('activity_type',
'Email',
'name'
),
'Inbound Email' => CRM_Core_OptionGroup::getValue('activity_type',
'Inbound Email',
'name'
),
);
$caseDeleted = CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseID, 'is_deleted');
// define statuses which are handled like Completed status (others are assumed to be handled like Scheduled status)
$compStatusValues = array();
$compStatusNames = array('Completed', 'Left Message', 'Cancelled', 'Unreachable', 'Not Required');
foreach ($compStatusNames as $name) {
$compStatusValues[] = CRM_Core_OptionGroup::getValue('activity_status', $name, 'name');
}
$contactViewUrl = CRM_Utils_System::url("civicrm/contact/view",
"reset=1&cid=", FALSE, NULL, FALSE
);
$hasViewContact = CRM_Core_Permission::giveMeAllACLs();
$clientIds = self::retrieveContactIdsByCaseId($caseID);
if (!$userID) {
$session = CRM_Core_Session::singleton();
$userID = $session->get('userID');
}
while ($dao->fetch()) {
$allowView = self::checkPermission($dao->id, 'view', $dao->activity_type_id, $userID);
$allowEdit = self::checkPermission($dao->id, 'edit', $dao->activity_type_id, $userID);
$allowDelete = self::checkPermission($dao->id, 'delete', $dao->activity_type_id, $userID);
//do not have sufficient permission
//to access given case activity record.
if (!$allowView && !$allowEdit && !$allowDelete) {
continue;
}
$values[$dao->id]['id'] = $dao->id;
$values[$dao->id]['type'] = $activityTypes[$dao->type]['label'];
$reporterName = $dao->reporter;
if ($hasViewContact) {
$reporterName = '<a href="' . $contactViewUrl . $dao->reporter_id . '">' . $dao->reporter . '</a>';
}
$values[$dao->id]['reporter'] = $reporterName;
$targetNames = CRM_Activity_BAO_ActivityTarget::getTargetNames($dao->id);
$targetContactUrls = $withContacts = array();
foreach ($targetNames as $targetId => $targetName) {
if (!in_array($targetId, $clientIds)) {
$withContacts[$targetId] = $targetName;
}
}
foreach ($withContacts as $cid => $name) {
if ($hasViewContact) {
$name = '<a href="' . $contactViewUrl . $cid . '">' . $name . '</a>';
}
$targetContactUrls[] = $name;
}
$values[$dao->id]['with_contacts'] = implode('; ', $targetContactUrls);
$values[$dao->id]['display_date'] = CRM_Utils_Date::customFormat($dao->display_date);
$values[$dao->id]['status'] = $activityStatus[$dao->status];
//check for view activity.
$subject = (empty($dao->subject)) ? '(' . ts('no subject') . ')' : $dao->subject;
if ($allowView) {
$subject = '<a href="javascript:' . $type . 'viewActivity(' . $dao->id . ',' . $contactID . ',' . '\'' . $type . '\' );" title=\'' . $viewTitle . '\'>' . $subject . '</a>';
}
$values[$dao->id]['subject'] = $subject;
// add activity assignee to activity selector. CRM-4485.
if (isset($dao->assignee)) {
if ($dao->ismultiple == 1) {
if ($dao->reporter_id != $dao->assignee_id) {
$values[$dao->id]['reporter'] .= ($hasViewContact) ? ' / ' . "<a href='{$contactViewUrl}{$dao->assignee_id}'>$dao->assignee</a>" : ' / ' . $dao->assignee;
}
$values[$dao->id]['assignee'] = $dao->assignee;
}
else {
$values[$dao->id]['reporter'] .= ' / ' . ts('(multiple)');
}
}
$url = "";
$additionalUrl = "&id={$dao->id}";
if (!$dao->deleted) {
//hide edit link of activity type email.CRM-4530.
if (!in_array($dao->type, $emailActivityTypeIDs)) {
//hide Edit link if activity type is NOT editable (special case activities).CRM-5871
if ($allowEdit) {
$url = '<a href="' . $editUrl . $additionalUrl . '">' . ts('Edit') . '</a> ';
}
}
if ($allowDelete) {
if (!empty($url)) {
$url .= " | ";
}
$url .= '<a href="' . $deleteUrl . $additionalUrl . '">' . ts('Delete') . '</a>';
}
}
elseif (!$caseDeleted) {
$url = '<a href="' . $restoreUrl . $additionalUrl . '">' . ts('Restore') . '</a>';
$values[$dao->id]['status'] = $values[$dao->id]['status'] . '<br /> (deleted)';
}
//check for operations.
if (self::checkPermission($dao->id, 'Move To Case', $dao->activity_type_id)) {
$url .= " | " . '<a href="#" onClick="Javascript:fileOnCase( \'move\',' . $dao->id . ', ' . $caseID . ' ); return false;">' . ts('Move To Case') . '</a> ';
}
if (self::checkPermission($dao->id, 'Copy To Case', $dao->activity_type_id)) {
$url .= " | " . '<a href="#" onClick="Javascript:fileOnCase( \'copy\',' . $dao->id . ',' . $caseID . ' ); return false;">' . ts('Copy To Case') . '</a> ';
}
// if there are file attachments we will return how many and, if only one, add a link to it
if(!empty($dao->attachment_ids)){
$attachmentIDs = explode(',',$dao->attachment_ids);
$values[$dao->id]['no_attachments'] = count($attachmentIDs);
if($values[$dao->id]['no_attachments'] == 1){
// if there is only one it's easy to do a link - otherwise just flag it
$attachmentViewUrl = CRM_Utils_System::url(
"civicrm/file",
"reset=1&eid=" . $dao->id . "&id=" . $dao->attachment_ids,
FALSE,
NULL,
FALSE
);
$url .= " | " . "<a href=$attachmentViewUrl >" . ts('View Attachment') . '</a> ';
}
}
$values[$dao->id]['links'] = $url;
$values[$dao->id]['class'] = "";
if (!empty($dao->priority)) {
if ($dao->priority == CRM_Core_OptionGroup::getValue('priority', 'Urgent', 'name')) {
$values[$dao->id]['class'] = $values[$dao->id]['class'] . "priority-urgent ";
}
elseif ($dao->priority == CRM_Core_OptionGroup::getValue('priority', 'Low', 'name')) {
$values[$dao->id]['class'] = $values[$dao->id]['class'] . "priority-low ";
}
}
if (CRM_Utils_Array::crmInArray($dao->status, $compStatusValues)) {
$values[$dao->id]['class'] = $values[$dao->id]['class'] . " status-completed";
}
else {
if (CRM_Utils_Date::overdue($dao->display_date)) {
$values[$dao->id]['class'] = $values[$dao->id]['class'] . " status-overdue";
}
else {
$values[$dao->id]['class'] = $values[$dao->id]['class'] . " status-scheduled";
}
}
if ($allowEdit) {
$values[$dao->id]['status'] = '<a class="crm-activity-status crm-activity-status-' . $dao->id . ' ' . $values[$dao->id]['class'] . ' crm-activity-change-status crm-editable-enabled" activity_id='. $dao->id. ' current_status=' . $dao->status . ' case_id=' . $caseID . '" href="#" title=\'' . $statusTitle . '\'>' . $values[$dao->id]['status'] . '</a>';
}
}
$dao->free();
return $values;
}
/**
* Function to get Case Related Contacts
*
* @param int $caseID case id
* @param boolean $skipDetails if true include details of contacts
*
* @return returns $searchRows array of returnproperties
*
* @static
*/
static function getRelatedContacts($caseID, $skipDetails = FALSE) {
$values = array();
$query = 'SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, crt.label_b_a as role, ce.email
FROM civicrm_relationship cr
LEFT JOIN civicrm_relationship_type crt ON crt.id = cr.relationship_type_id
LEFT JOIN civicrm_contact cc ON cc.id = cr.contact_id_b
LEFT JOIN civicrm_email ce ON ce.contact_id = cc.id
WHERE cr.case_id = %1 AND ce.is_primary= 1
GROUP BY cc.id';
$params = array(1 => array($caseID, 'Integer'));
$dao = CRM_Core_DAO::executeQuery($query, $params);
while ($dao->fetch()) {
if ($skipDetails) {
$values[$dao->id] = 1;
}
else {
$values[] = array(
'contact_id' => $dao->id,
'display_name' => $dao->name,
'sort_name' => $dao->sort_name,
'role' => $dao->role,
'email' => $dao->email,
);
}
}
$dao->free();
return $values;
}
/**
* Function that sends e-mail copy of activity
*
* @param int $activityId activity Id
* @param array $contacts array of related contact
*
* @return void
* @access public
*/
static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
if (!$activityId) {
return;
}
$tplParams = $activityInfo = array();
//if its a case activity
if ($caseId) {
$activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
$nonCaseActivityTypes = CRM_Core_PseudoConstant::activityType();
if (CRM_Utils_Array::value($activityTypeId, $nonCaseActivityTypes)) {
$anyActivity = TRUE;
}
else {
$anyActivity = FALSE;
}
$tplParams['isCaseActivity'] = 1;
$tplParams['client_id'] = $clientId;
}
else {
$anyActivity = TRUE;
}
$xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
$isRedact = $xmlProcessorProcess->getRedactActivityEmail();
$xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
$activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
if ($caseId) {
$activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
}
$tplParams['activity'] = $activityInfo;
foreach ($tplParams['activity']['fields'] as $k => $val) {
if (CRM_Utils_Array::value('label', $val) == ts('Subject')) {
$activitySubject = $val['value'];
break;
}
}
$session = CRM_Core_Session::singleton();
// CRM-8926 If user is not logged in, use the activity creator as userID
if (!($userID = $session->get('userID'))) {
$userID = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'source_contact_id');
}
//also create activities simultaneously of this copy.
$activityParams = array();
$activityParams['source_record_id'] = $activityId;
$activityParams['source_contact_id'] = $userID;
$activityParams['activity_type_id'] = CRM_Core_OptionGroup::getValue('activity_type', 'Email', 'name');
$activityParams['activity_date_time'] = date('YmdHis');
$activityParams['status_id'] = CRM_Core_OptionGroup::getValue('activity_status', 'Completed', 'name');
$activityParams['medium_id'] = CRM_Core_OptionGroup::getValue('encounter_medium', 'email', 'name');
$activityParams['case_id'] = $caseId;
$activityParams['is_auto'] = 0;
$activityParams['target_id'] = $clientId;
$tplParams['activitySubject'] = $activitySubject;
// if it’s a case activity, add hashed id to the template (CRM-5916)
if ($caseId) {
$tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY . $caseId), 0, 7);
}
$result = array();
list($name, $address) = CRM_Contact_BAO_Contact_Location::getEmailDetails($userID);
$receiptFrom = "$name <$address>";
$recordedActivityParams = array();
foreach ($contacts as $mail => $info) {
$tplParams['contact'] = $info;
self::buildPermissionLinks($tplParams, $activityParams);
$displayName = $info['display_name'];
list($result[$info['contact_id']], $subject, $message, $html) = CRM_Core_BAO_MessageTemplates::sendTemplate(
array(
'groupName' => 'msg_tpl_workflow_case',
'valueName' => 'case_activity',
'contactId' => $info['contact_id'],
'tplParams' => $tplParams,
'from' => $receiptFrom,
'toName' => $displayName,
'toEmail' => $mail,
'attachments' => $attachments,
)
);
$activityParams['subject'] = $activitySubject . ' - copy sent to ' . $displayName;
$activityParams['details'] = $message;
if ($result[$info['contact_id']]) {
/*
* Really only need to record one activity with all the targets combined.
* Originally the template was going to possibly have different content, e.g. depending on permissions,
* but it's always the same content at the moment.
*/
if (empty($recordedActivityParams)) {
$recordedActivityParams = $activityParams;
}
else {
$recordedActivityParams['subject'] .= "; $displayName";
}
$recordedActivityParams['target_contact_id'][] = $info['contact_id'];
}
else {
unset($result[$info['contact_id']]);
}
}
if (!empty($recordedActivityParams)) {
$activity = CRM_Activity_BAO_Activity::create($recordedActivityParams);
//create case_activity record if its case activity.
if ($caseId) {
$caseParams = array(
'activity_id' => $activity->id,
'case_id' => $caseId,
);
self::processCaseActivity($caseParams);
}
}
return $result;
}
/**
* Retrieve count of activities having a particular type, and
* associated with a particular case.
*
* @param int $caseId ID of the case
* @param int $activityTypeId ID of the activity type
*
* @return array
*
* @access public
*
*/
static function getCaseActivityCount($caseId, $activityTypeId) {
$queryParam = array(1 => array($caseId, 'Integer'),
2 => array($activityTypeId, 'Integer'),
);
$query = "SELECT count(ca.id) as countact
FROM civicrm_activity ca
INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
WHERE ca.activity_type_id = %2
AND cca.case_id = %1
AND ca.is_deleted = 0";
$dao = CRM_Core_DAO::executeQuery($query, $queryParam);
if ($dao->fetch()) {
return $dao->countact;
}
return FALSE;
}
/**
* Create an activity for a case via email
*
* @param int $file email sent
*
* @return $activity object of newly creted activity via email
*
* @access public
*
*/
static function recordActivityViaEmail($file) {
if (!file_exists($file) ||
!is_readable($file)
) {
return CRM_Core_Error::fatal(ts('File %1 does not exist or is not readable',
array(1 => $file)
));
}
$result = CRM_Utils_Mail_Incoming::parse($file);
if ($result['is_error']) {
return $result;
}
foreach ($result['to'] as $to) {
$caseId = NULL;
$emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
$replacement = preg_replace($emailPattern, '$2', $to['email']);
if ($replacement !== $to['email']) {
$caseId = $replacement;
//if caseId is invalid, return as error file
if (!CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
return CRM_Core_Error::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
array(1 => $caseId)
));
}
}
else {
continue;
}
// TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
// (Or for efficiency call the global one outside the loop and then union with this each time.)
$contactDetails = self::getRelatedContacts($caseId, TRUE);
if (CRM_Utils_Array::value($result['from']['id'], $contactDetails)) {
$params = array();
$params['subject'] = $result['subject'];
$params['activity_date_time'] = $result['date'];
$params['details'] = $result['body'];
$params['source_contact_id'] = $result['from']['id'];
$params['status_id'] = CRM_Core_OptionGroup::getValue('activity_status',
'Completed',
'name'
);
$details = CRM_Case_PseudoConstant::caseActivityType();
$matches = array();
preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
$result['body'], $matches
);
if (!empty($matches) && isset($matches[1])) {
$activityType = trim($matches[1]);
if (isset($details[$activityType])) {
$params['activity_type_id'] = $details[$activityType]['id'];
}
}
if (!isset($params['activity_type_id'])) {
$params['activity_type_id'] = CRM_Core_OptionGroup::getValue('activity_type', 'Inbound Email', 'name');
}
// create activity
$activity = CRM_Activity_BAO_Activity::create($params);
$caseParams = array(
'activity_id' => $activity->id,
'case_id' => $caseId,
);
self::processCaseActivity($caseParams);
}
else {
return CRM_Core_Error::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
array(1 => $result['from']['email'])
));
}
}
}
/**
* Function to retrive the scheduled activity type and date
*
* @param array $cases Array of contact and case id
*
* @return array $activityInfo Array of scheduled activity type and date
*
* @access public
*
* @static
*/
static function getNextScheduledActivity($cases, $type = 'upcoming') {
$session = CRM_Core_Session::singleton();
$userID = $session->get('userID');
$caseID = implode(',', $cases['case_id']);
$contactID = implode(',', $cases['contact_id']);
$condition = "
AND civicrm_case_contact.contact_id IN( {$contactID} )
AND civicrm_case.id IN( {$caseID})
AND civicrm_case.is_deleted = {$cases['case_deleted']}";
$query = self::getCaseActivityQuery($type, $userID, $condition, $cases['case_deleted']);
$res = CRM_Core_DAO::executeQuery($query, CRM_Core_DAO::$_nullArray);
$activityInfo = array();
while ($res->fetch()) {
if ($type == 'upcoming') {
$activityInfo[$res->case_id]['date'] = $res->case_scheduled_activity_date;
$activityInfo[$res->case_id]['type'] = $res->case_scheduled_activity_type;
}
else {
$activityInfo[$res->case_id]['date'] = $res->case_recent_activity_date;
$activityInfo[$res->case_id]['type'] = $res->case_recent_activity_type;
}
}
return $activityInfo;
}
/**
* combine all the exportable fields from the lower levels object
*
* @return array array of exportable Fields
* @access public
* @static
*/
static function &exportableFields() {
if (!self::$_exportableFields) {
if (!self::$_exportableFields) {
self::$_exportableFields = array();
}
$fields = CRM_Case_DAO_Case::export();
$fields['case_role'] = array('title' => ts('Role in Case'));
$fields['case_type'] = array('title' => ts('Case Type'),
'name' => 'case_type',
);
$fields['case_status'] = array('title' => ts('Case Status'),
'name' => 'case_status',
);
self::$_exportableFields = $fields;
}
return self::$_exportableFields;
}
/**
* Restore the record that are associated with this case
*
* @param int $caseId id of the case to restore
*
* @return true if success.
* @access public
* @static
*/
static function restoreCase($caseId) {
//restore activities
$activities = self::getCaseActivityDates($caseId);
if ($activities) {
foreach ($activities as $value) {
CRM_Activity_BAO_Activity::restoreActivity($value);
}
}
//restore case
$case = new CRM_Case_DAO_Case();
$case->id = $caseId;
$case->is_deleted = 0;
$case->save();
//CRM-7364, enable relationships
self::enableDisableCaseRelationships($caseId, TRUE);
return TRUE;
}
static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
$globalContacts = array();
$settingsProcessor = new CRM_Case_XMLProcessor_Settings();
$settings = $settingsProcessor->run();
if (!empty($settings)) {
$groupInfo['name'] = $settings['groupname'];
if ($groupInfo['name']) {
$searchParams = array('name' => $groupInfo['name']);
$results = array();
CRM_Contact_BAO_Group::retrieve($searchParams, $results);
if ($results) {
$groupInfo['id'] = $results['id'];
$groupInfo['title'] = $results['title'];
$params = array(array('group', 'IN', array($groupInfo['id'] => 1), 0, 0));
$return = array('sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
$return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
list($globalContacts, $_) = CRM_Contact_BAO_Query::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
if ($returnOnlyCount) {
return $globalContacts;
}
if ($showLinks) {
foreach($globalContacts as $idx => $contact) {
$globalContacts[$idx]['sort_name'] = '<a href="' . $contactViewUrl . $contact['contact_id'] . '">' . $contact['sort_name'] . '</a>';
}
}
}
}
}
return $globalContacts;
}
/*
* Convenience function to get both case contacts and global in one array
*/
static function getRelatedAndGlobalContacts($caseId) {
$relatedContacts = self::getRelatedContacts($caseId);
$groupInfo = array();
$globalContacts = self::getGlobalContacts($groupInfo);
//unset values which are not required.
foreach ($globalContacts as $k => & $v) {
unset($v['email_id']);
unset($v['group_contact_id']);
unset($v['status']);
unset($v['phone']);
$v['role'] = $groupInfo['title'];
}
//include multiple listings for the same contact/different roles.
$relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
return $relatedGlobalContacts;
}
/**
* Function to get Case ActivitiesDueDates with given criteria.
*
* @param int $caseID case id
* @param array $criteriaParams given criteria
* @param boolean $latestDate if set newest or oldest date is selceted.
*
* @return returns case activities due dates
*
* @static
*/
static function getCaseActivityDates($caseID, $criteriaParams = array(
), $latestDate = FALSE) {
$values = array();
$selectDate = " ca.activity_date_time";
$where = $groupBy = ' ';
if (!$caseID) {
return;
}
if ($latestDate) {
if (CRM_Utils_Array::value('activity_type_id', $criteriaParams)) {
$where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($criteriaParams['activity_type_id'], 'Integer');
$where .= " AND ca.is_current_revision = 1";
$groupBy .= " GROUP BY ca.activity_type_id";
}
if (CRM_Utils_Array::value('newest', $criteriaParams)) {
$selectDate = " max(ca.activity_date_time) ";
}
else {
$selectDate = " min(ca.activity_date_time) ";
}
}
$query = "SELECT ca.id, {$selectDate} as activity_date
FROM civicrm_activity ca
LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
WHERE cc.id = %1 {$where} {$groupBy}";
$params = array(1 => array($caseID, 'Integer'));
$dao = CRM_Core_DAO::executeQuery($query, $params);
while ($dao->fetch()) {
$values[$dao->id]['id'] = $dao->id;
$values[$dao->id]['activity_date'] = $dao->activity_date;
}
$dao->free();
return $values;
}
/**
* Function to create activities when Case or Other roles assigned/modified/deleted.
*
* @param int $caseID case id
* @param int $relationshipId relationship id
* @param int $relContactId case role assigne contactId.
*
* @return void on success creates activity and case activity
*
* @static
*/
static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
if (!$caseId || !$relationshipId || empty($relationshipId)) {
return;
}
$queryParam = array();
if (is_array($relationshipId)) {
$relationshipId = implode(',', $relationshipId);
$relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
}
else {
$relationshipClause = " civicrm_relationship.id = %1";
$queryParam[1] = array($relationshipId, 'Positive');
}
$query = "
SELECT cc.display_name as clientName,
cca.display_name as assigneeContactName,
civicrm_relationship.case_id as caseId,
civicrm_relationship_type.label_a_b as relation_a_b,
civicrm_relationship_type.label_b_a as relation_b_a,
civicrm_relationship.contact_id_b as rel_contact_id,
civicrm_relationship.contact_id_a as assign_contact_id
FROM civicrm_relationship_type, civicrm_relationship
LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
$dao = CRM_Core_DAO::executeQuery($query, $queryParam);
while ($dao->fetch()) {
//to get valid assignee contact(s).
if (isset($dao->caseId) || $dao->rel_contact_id != $contactId) {
$caseRelationship = $dao->relation_a_b;
$assigneContactName = $dao->clientName;
$assigneContactIds[$dao->rel_contact_id] = $dao->rel_contact_id;
}
else {
$caseRelationship = $dao->relation_b_a;
$assigneContactName = $dao->assigneeContactName;
$assigneContactIds[$dao->assign_contact_id] = $dao->assign_contact_id;
}
}
$session = CRM_Core_Session::singleton();
$activityParams = array(
'source_contact_id' => $session->get('userID'),
'subject' => $caseRelationship . ' : ' . $assigneContactName,
'activity_date_time' => date('YmdHis'),
'status_id' => CRM_Core_OptionGroup::getValue('activity_status', 'Completed', 'name'),
);
//if $relContactId is passed, role is added or modified.
if (!empty($relContactId)) {
$activityParams['assignee_contact_id'] = $assigneContactIds;
$activityTypeID = CRM_Core_OptionGroup::getValue('activity_type',
'Assign Case Role',
'name'
);
}
else {
$activityTypeID = CRM_Core_OptionGroup::getValue('activity_type',
'Remove Case Role',
'name'
);
}
$activityParams['activity_type_id'] = $activityTypeID;
$activity = CRM_Activity_BAO_Activity::create($activityParams);
//create case_activity record.
$caseParams = array(
'activity_id' => $activity->id,
'case_id' => $caseId,
);
CRM_Case_BAO_Case::processCaseActivity($caseParams);
}
/**
* Function to get case manger
* contact which is assigned a case role of case manager.
*
* @param int $caseType case type
* @param int $caseId case id
*
* @return array $caseManagerContact array of contact on success otherwise empty
*
* @static
*/
static function getCaseManagerContact($caseType, $caseId) {
if (!$caseType || !$caseId) {
return;
}
$caseManagerContact = array();
$xmlProcessor = new CRM_Case_XMLProcessor_Process();
$managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
if (!empty($managerRoleId)) {
$managerRoleQuery = "
SELECT civicrm_contact.id as casemanager_id,
civicrm_contact.sort_name as casemanager
FROM civicrm_contact
LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1)
LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
WHERE civicrm_case.id = %2";
$managerRoleParams = array(
1 => array($managerRoleId, 'Integer'),
2 => array($caseId, 'Integer'),
);
$dao = CRM_Core_DAO::executeQuery($managerRoleQuery, $managerRoleParams);
if ($dao->fetch()) {
$caseManagerContact['casemanager_id'] = $dao->casemanager_id;
$caseManagerContact['casemanager'] = $dao->casemanager;
}
}
return $caseManagerContact;
}
/**
* Get all cases with no end dates
*
* @return array of case and related data keyed on case id
*/
static function getUnclosedCases($params = array(
), $excludeCaseIds = array(), $excludeDeleted = TRUE) {
//params from ajax call.
$where = array('( ca.end_date is null )');
if ($caseType = CRM_Utils_Array::value('case_type', $params)) {
$where[] = "( ov.label LIKE '%$caseType%' )";
}
if ($sortName = CRM_Utils_Array::value('sort_name', $params)) {
$config = CRM_Core_Config::singleton();
$search = ($config->includeWildCardInName) ? "%$sortName%" : "$sortName%";
$where[] = "( sort_name LIKE '$search' )";
}
if (is_array($excludeCaseIds) &&
!CRM_Utils_System::isNull($excludeCaseIds)
) {
$where[] = ' ( ca.id NOT IN ( ' . implode(',', $excludeCaseIds) . ' ) ) ';
}
if ($excludeDeleted) {
$where[] = ' ( ca.is_deleted = 0 OR ca.is_deleted IS NULL ) ';
}
//filter for permissioned cases.
$filterCases = array();
$doFilterCases = FALSE;
if (!CRM_Core_Permission::check('access all cases and activities')) {
$doFilterCases = TRUE;
$session = CRM_Core_Session::singleton();
$filterCases = CRM_Case_BAO_Case::getCases(FALSE, $session->get('userID'));
}
$whereClause = implode(' AND ', $where);
$limitClause = '';
if ($limit = CRM_Utils_Array::value('limit', $params)) {
$limitClause = "LIMIT 0, $limit";
}
$query = "
SELECT c.id as contact_id,
c.sort_name,
ca.id,
ca.subject as case_subject,
ov.label as case_type,
ca.start_date as start_date
FROM civicrm_case ca INNER JOIN civicrm_case_contact cc ON ca.id=cc.case_id
INNER JOIN civicrm_contact c ON cc.contact_id=c.id
INNER JOIN civicrm_option_group og ON og.name='case_type'
INNER JOIN civicrm_option_value ov ON (ca.case_type_id=ov.value AND ov.option_group_id=og.id)
WHERE {$whereClause}
ORDER BY c.sort_name
{$limitClause}
";
$dao = CRM_Core_DAO::executeQuery($query);
$unclosedCases = array();
while ($dao->fetch()) {
if ($doFilterCases && !array_key_exists($dao->id, $filterCases)) {
continue;
}
$unclosedCases[$dao->id] = array(
'sort_name' => $dao->sort_name,
'case_type' => $dao->case_type,
'contact_id' => $dao->contact_id,
'start_date' => $dao->start_date,
'case_subject' => $dao->case_subject,
);
}
$dao->free();
return $unclosedCases;
}
static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
$whereConditions = array();
if ($excludeDeleted) {
$whereConditions[] = "( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
}
if ($contactId) {
$whereConditions[] = "civicrm_case_contact.contact_id = {$contactId}";
}
if (!CRM_Core_Permission::check('access all cases and activities')) {
static $accessibleCaseIds;
if (!is_array($accessibleCaseIds)) {
$session = CRM_Core_Session::singleton();
$accessibleCaseIds = array_keys(self::getCases(FALSE, $session->get('userID')));
}
//no need of further processing.
if (empty($accessibleCaseIds)) {
return 0;
}
$whereConditions[] = "( civicrm_case.id in (" . implode(',', $accessibleCaseIds) . ") )";
}
$whereClause = '';
if (!empty($whereConditions)) {
$whereClause = "WHERE " . implode(' AND ', $whereConditions);
}
$query = "
SELECT count( civicrm_case.id )
FROM civicrm_case
LEFT JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
{$whereClause}";
return CRM_Core_DAO::singleValueQuery($query);
}
/**
* Retrieve cases related to particular contact.
*
* @param int $contactId contact id
* @param boolean $excludeDeleted do not include deleted cases.
*
* @return an array of cases.
*
* @access public
*/
static function getContactCases($contactId, $excludeDeleted = TRUE) {
$cases = array();
if (!$contactId) {
return $cases;
}
$whereClause = "civicrm_case_contact.contact_id = %1";
if ($excludeDeleted) {
$whereClause .= " AND ( civicrm_case.is_deleted = 0 OR civicrm_case.is_deleted IS NULL )";
}
$query = "
SELECT civicrm_case.id, case_type_ov.label as case_type, civicrm_case.start_date
FROM civicrm_case
INNER JOIN civicrm_case_contact ON ( civicrm_case.id = civicrm_case_contact.case_id )
LEFT JOIN civicrm_option_group case_type_og ON ( case_type_og.name = 'case_type' )
LEFT JOIN civicrm_option_value case_type_ov ON ( civicrm_case.case_type_id = case_type_ov.value
AND case_type_og.id = case_type_ov.option_group_id )
WHERE {$whereClause}";
$dao = CRM_Core_DAO::executeQuery($query, array(1 => array($contactId, 'Integer')));
while ($dao->fetch()) {
$cases[$dao->id] = array(
'case_id' => $dao->id,
'case_type' => $dao->case_type,
'case_start_date' => $dao->start_date,
);
}
$dao->free();
return $cases;
}
/**
* Retrieve related cases for give case.
*
* @param int $mainCaseId id of main case
* @param int $contactId id of contact
* @param boolean $excludeDeleted do not include deleted cases.
*
* @return an array of related cases.
*
* @access public
*/
static function getRelatedCases($mainCaseId, $contactId, $excludeDeleted = TRUE) {
//FIXME : do check for permissions.
$relatedCases = array();
if (!$mainCaseId || !$contactId) {
return $relatedCases;
}
$linkActType = array_search('Link Cases',
CRM_Core_PseudoConstant::activityType(TRUE, TRUE, FALSE, 'name')
);
if (!$linkActType) {
return $relatedCases;
}
$whereClause = "mainCase.id = %2";
if ($excludeDeleted) {
$whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
}
//1. first fetch related case ids.
$query = "
SELECT relCaseAct.case_id
FROM civicrm_case mainCase
INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
WHERE $whereClause";
$dao = CRM_Core_DAO::executeQuery($query, array(
1 => array($linkActType, 'Integer'),
2 => array($mainCaseId, 'Integer'),
));
$relatedCaseIds = array();
while ($dao->fetch()) {
$relatedCaseIds[$dao->case_id] = $dao->case_id;
}
$dao->free();
// there are no related cases.
if (empty($relatedCaseIds)) {
return $relatedCases;
}
$whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
if ($excludeDeleted) {
$whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
}
//filter for permissioned cases.
$filterCases = array();
$doFilterCases = FALSE;
if (!CRM_Core_Permission::check('access all cases and activities')) {
$doFilterCases = TRUE;
$session = CRM_Core_Session::singleton();
$filterCases = CRM_Case_BAO_Case::getCases(FALSE, $session->get('userID'));
}
//2. fetch the details of related cases.
$query = "
SELECT relCase.id as id,
case_type_ov.label as case_type,
client.display_name as client_name,
client.id as client_id
FROM civicrm_case relCase
INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
LEFT JOIN civicrm_option_group case_type_og ON ( case_type_og.name = 'case_type' )
LEFT JOIN civicrm_option_value case_type_ov ON ( relCase.case_type_id = case_type_ov.value
AND case_type_og.id = case_type_ov.option_group_id )
WHERE {$whereClause}";
$dao = CRM_Core_DAO::executeQuery($query);
$contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid=");
$hasViewContact = CRM_Core_Permission::giveMeAllACLs();
while ($dao->fetch()) {
$caseView = NULL;
if (!$doFilterCases || array_key_exists($dao->id, $filterCases)) {
$caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
$caseViewUrl = CRM_Utils_System::url("civicrm/contact/view/case", $caseViewStr);
$caseView = "<a href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
}
$clientView = $dao->client_name;
if ($hasViewContact) {
$clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
}
$relatedCases[$dao->id] = array(
'case_id' => $dao->id,
'case_type' => $dao->case_type,
'client_name' => $clientView,
'links' => $caseView,
);
}
$dao->free();
return $relatedCases;
}
/**
* Merge two duplicate contacts' cases - follow CRM-5758 rules.
*
* @see CRM_Dedupe_Merger::cpTables()
*
* TODO: use the 3rd $sqls param to append sql statements rather than executing them here
*/
static function mergeContacts($mainContactId, $otherContactId) {
self::mergeCases($mainContactId, NULL, $otherContactId);
}
/**
* Function perform two task.
* 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
* 2. Merge two cases of same contact - follow CRM-5598 rules.
*
* @param int $mainContactId contact id of main contact record.
* @param int $mainCaseId case id of main case record.
* @param int $otherContactId contact id of record which is going to merge.
* @param int $otherCaseId case id of record which is going to merge.
*
* @return void.
* @static
*/
static function mergeCases($mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
$otherCaseId = NULL, $changeClient = FALSE ) {
$moveToTrash = TRUE;
$duplicateContacts = FALSE;
if ($mainContactId && $otherContactId &&
$mainContactId != $otherContactId
) {
$duplicateContacts = TRUE;
}
$duplicateCases = FALSE;
if ($mainCaseId && $otherCaseId &&
$mainCaseId != $otherCaseId
) {
$duplicateCases = TRUE;
}
$mainCaseIds = array();
if (!$duplicateContacts && !$duplicateCases) {
return $mainCaseIds;
}
$activityTypes = CRM_Core_PseudoConstant::activityType(TRUE, TRUE, FALSE, 'name');
$activityStatuses = CRM_Core_PseudoConstant::activityStatus('name');
$processCaseIds = array($otherCaseId);
if ($duplicateContacts && !$duplicateCases) {
if ($changeClient) {
$processCaseIds = array($mainCaseId);
}
else {
//get all case ids for other contact.
$processCaseIds = self::retrieveCaseIdsByContactId($otherContactId, TRUE);
}
if (!is_array($processCaseIds)) {
return;
}
}
$session = CRM_Core_Session::singleton();
$currentUserId = $session->get('userID');
// copy all cases and connect to main contact id.
foreach ($processCaseIds as $otherCaseId) {
if ($duplicateContacts) {
$mainCase = CRM_Core_DAO::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
$mainCaseId = $mainCase->id;
if (!$mainCaseId) {
continue;
}
$mainCase->free();
$mainCaseIds[] = $mainCaseId;
//insert record for case contact.
$otherCaseContact = new CRM_Case_DAO_CaseContact();
$otherCaseContact->case_id = $otherCaseId;
$otherCaseContact->find();
while ($otherCaseContact->fetch()) {
$mainCaseContact = new CRM_Case_DAO_CaseContact();
$mainCaseContact->case_id = $mainCaseId;
$mainCaseContact->contact_id = $otherCaseContact->contact_id;
if ($mainCaseContact->contact_id == $otherContactId) {
$mainCaseContact->contact_id = $mainContactId;
}
//avoid duplicate object.
if (!$mainCaseContact->find(TRUE)) {
$mainCaseContact->save();
}
$mainCaseContact->free();
}
$otherCaseContact->free();
}
elseif (!$otherContactId) {
$otherContactId = $mainContactId;
}
if (!$mainCaseId || !$otherCaseId ||
!$mainContactId || !$otherContactId
) {
continue;
}
// get all activities for other case.
$otherCaseActivities = array();
CRM_Core_DAO::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
//for duplicate cases do not process singleton activities.
$otherActivityIds = $singletonActivityIds = array();
foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
$otherActId = CRM_Utils_Array::value('activity_id', $otherIds);
if (!$otherActId || in_array($otherActId, $otherActivityIds)) {
continue;
}
$otherActivityIds[] = $otherActId;
}
if ($duplicateCases) {
if ($openCaseType = array_search('Open Case', $activityTypes)) {
$sql = "
SELECT id
FROM civicrm_activity
WHERE activity_type_id = $openCaseType
AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
$dao = CRM_Core_DAO::executeQuery($sql);
while ($dao->fetch()) {
$singletonActivityIds[] = $dao->id;
}
$dao->free();
}
}
// migrate all activities and connect to main contact.
$copiedActivityIds = $activityMappingIds = array();
sort($otherActivityIds);
foreach ($otherActivityIds as $otherActivityId) {
//for duplicate cases -
//do not migrate singleton activities.
if (!$otherActivityId || in_array($otherActivityId, $singletonActivityIds)) {
continue;
}
//migrate activity record.
$otherActivity = new CRM_Activity_DAO_Activity();
$otherActivity->id = $otherActivityId;
if (!$otherActivity->find(TRUE)) {
continue;
}
$mainActVals = array();
$mainActivity = new CRM_Activity_DAO_Activity();
CRM_Core_DAO::storeValues($otherActivity, $mainActVals);
$mainActivity->copyValues($mainActVals);
$mainActivity->id = NULL;
$mainActivity->activity_date_time = CRM_Utils_Date::isoToMysql($otherActivity->activity_date_time);
//do check for merging contact,
if ($mainActivity->source_contact_id == $otherContactId) {
$mainActivity->source_contact_id = $mainContactId;
}
$mainActivity->source_record_id = CRM_Utils_Array::value($mainActivity->source_record_id,
$activityMappingIds
);
$mainActivity->original_id = CRM_Utils_Array::value($mainActivity->original_id,
$activityMappingIds
);
$mainActivity->parent_id = CRM_Utils_Array::value($mainActivity->parent_id,
$activityMappingIds
);
$mainActivity->save();
$mainActivityId = $mainActivity->id;
if (!$mainActivityId) {
continue;
}
$activityMappingIds[$otherActivityId] = $mainActivityId;
// insert log of all activites
CRM_Activity_BAO_Activity::logActivityAction($mainActivity);
$otherActivity->free();
$mainActivity->free();
$copiedActivityIds[] = $otherActivityId;
//create case activity record.
$mainCaseActivity = new CRM_Case_DAO_CaseActivity();
$mainCaseActivity->case_id = $mainCaseId;
$mainCaseActivity->activity_id = $mainActivityId;
$mainCaseActivity->save();
$mainCaseActivity->free();
//migrate target activities.
$otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
$otherTargetActivity->activity_id = $otherActivityId;
$otherTargetActivity->record_type = 'Target';
$otherTargetActivity->find();
while ($otherTargetActivity->fetch()) {
$mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
$mainActivityTarget->record_type = 'Target';
$mainActivityTarget->activity_id = $mainActivityId;
$mainActivityTarget->contact_id = $otherTargetActivity->contact_id;
if ($mainActivityTarget->contact_id == $otherContactId) {
$mainActivityTarget->contact_id = $mainContactId;
}
//avoid duplicate object.
if (!$mainActivityTarget->find(TRUE)) {
$mainActivityTarget->save();
}
$mainActivityTarget->free();
}
$otherTargetActivity->free();
//migrate assignee activities.
$otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
$otherAssigneeActivity->activity_id = $otherActivityId;
$otherAssigneeActivity->record_type = 'Assignee';
$otherAssigneeActivity->find();
while ($otherAssigneeActivity->fetch()) {
$mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
$mainAssigneeActivity->activity_id = $mainActivityId;
$mainAssigneeActivity->record_type = 'Assignee';
$mainAssigneeActivity->contact_id = $otherAssigneeActivity->contact_id;
if ($mainAssigneeActivity->contact_id == $otherContactId) {
$mainAssigneeActivity->contact_id = $mainContactId;
}
//avoid duplicate object.
if (!$mainAssigneeActivity->find(TRUE)) {
$mainAssigneeActivity->save();
}
$mainAssigneeActivity->free();
}
$otherAssigneeActivity->free();
}
//copy case relationship.
if ($duplicateContacts) {
//migrate relationship records.
$otherRelationship = new CRM_Contact_DAO_Relationship();
$otherRelationship->case_id = $otherCaseId;
$otherRelationship->find();
$otherRelationshipIds = array();
while ($otherRelationship->fetch()) {
$otherRelVals = array();
$updateOtherRel = FALSE;
CRM_Core_DAO::storeValues($otherRelationship, $otherRelVals);
$mainRelationship = new CRM_Contact_DAO_Relationship();
$mainRelationship->copyValues($otherRelVals);
$mainRelationship->id = NULL;
$mainRelationship->case_id = $mainCaseId;
if ($mainRelationship->contact_id_a == $otherContactId) {
$updateOtherRel = TRUE;
$mainRelationship->contact_id_a = $mainContactId;
}
//case creator change only when we merge user contact.
if ($mainRelationship->contact_id_b == $otherContactId) {
//do not change creator for change client.
if (!$changeClient) {
$updateOtherRel = TRUE;
$mainRelationship->contact_id_b = ($currentUserId) ? $currentUserId : $mainContactId;
}
}
$mainRelationship->end_date = CRM_Utils_Date::isoToMysql($otherRelationship->end_date);
$mainRelationship->start_date = CRM_Utils_Date::isoToMysql($otherRelationship->start_date);
//avoid duplicate object.
if (!$mainRelationship->find(TRUE)) {
$mainRelationship->save();
}
$mainRelationship->free();
//get the other relationship ids to update end date.
if ($updateOtherRel) {
$otherRelationshipIds[$otherRelationship->id] = $otherRelationship->id;
}
}
$otherRelationship->free();
//update other relationships end dates
if (!empty($otherRelationshipIds)) {
$sql = 'UPDATE civicrm_relationship
SET end_date = CURDATE()
WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
CRM_Core_DAO::executeQuery($sql);
}
}
//move other case to trash.
$mergeCase = self::deleteCase($otherCaseId, $moveToTrash);
if (!$mergeCase) {
continue;
}
$mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
if ($changeClient) {
$mainContactDisplayName = CRM_Contact_BAO_Contact::displayName($mainContactId);
$otherContactDisplayName = CRM_Contact_BAO_Contact::displayName($otherContactId);
$mergeActType = array_search('Reassigned Case', $activityTypes);
$mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
array(
1 => $otherCaseId, 2 => $otherContactDisplayName,
3 => $mainContactDisplayName, 4 => $mainCaseId
)
);
}
elseif ($duplicateContacts) {
$mergeActType = array_search('Merge Case', $activityTypes);
$mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
array(
1 => $otherCaseId, 2 => $otherContactId,
3 => $mainContactId, 4 => $mainCaseId
)
);
}
else {
$mergeActType = array_search('Merge Case', $activityTypes);
$mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
if (!empty($copiedActivityIds)) {
$sql = '
SELECT id, subject, activity_date_time, activity_type_id
FROM civicrm_activity
WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
$dao = CRM_Core_DAO::executeQuery($sql);
while ($dao->fetch()) {
$mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
if ($dao->subject) {
$mergeActSubjectDetails .= " :: {$dao->subject}";
}
$mergeActSubjectDetails .= "<br />";
}
}
}
//create merge activity record.
$activityParams = array(
'subject' => $mergeActSubject,
'details' => $mergeActSubjectDetails,
'status_id' => array_search('Completed', $activityStatuses),
'activity_type_id' => $mergeActType,
'source_contact_id' => $mainContactId,
'activity_date_time' => date('YmdHis'),
);
$mergeActivity = CRM_Activity_BAO_Activity::create($activityParams);
$mergeActivityId = $mergeActivity->id;
if (!$mergeActivityId) {
continue;
}
$mergeActivity->free();
//connect merge activity to case.
$mergeCaseAct = array(
'case_id' => $mainCaseId,
'activity_id' => $mergeActivityId,
);
self::processCaseActivity($mergeCaseAct);
}
return $mainCaseIds;
}
/**
* Validate contact permission for
* edit/view on activity record and build links.
*
* @param array $tplParams params to be sent to template for sending email.
* @param array $activityParams info of the activity.
*
* @return void
* @static
*/
static function buildPermissionLinks(&$tplParams, $activityParams) {
$activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
'activity_type_id', 'id'
);
if (CRM_Utils_Array::value('isCaseActivity', $tplParams)) {
$tplParams['editActURL'] = CRM_Utils_System::url('civicrm/case/activity',
"reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
);
$tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/case/activity/view',
"reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
);
$tplParams['manageCaseURL'] = CRM_Utils_System::url('civicrm/contact/view/case',
"reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
);
}
else {
$tplParams['editActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
"atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
);
$tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
"atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
);
}
}
/**
* Validate contact permission for
* given operation on activity record.
*
* @param int $activityId activity record id.
* @param string $operation user operation.
* @param int $actTypeId activity type id.
* @param int $contactId contact id/if not pass consider logged in
* @param boolean $checkComponent do we need to check component enabled.
*
* @return boolean $allow true/false
* @static
*/
static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
$allow = FALSE;
if (!$actTypeId && $activityId) {
$actTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
}
if (!$activityId || !$operation || !$actTypeId) {
return $allow;
}
//do check for civicase component enabled.
if ($checkComponent) {
static $componentEnabled;
if (!isset($componentEnabled)) {
$config = CRM_Core_Config::singleton();
$componentEnabled = FALSE;
if (in_array('CiviCase', $config->enableComponents)) {
$componentEnabled = TRUE;
}
}
if (!$componentEnabled) {
return $allow;
}
}
//do check for cases.
$caseActOperations = array(
'File On Case',
'Link Cases',
'Move To Case',
'Copy To Case',
);
if (in_array($operation, $caseActOperations)) {
static $unclosedCases;
if (!is_array($unclosedCases)) {
$unclosedCases = self::getUnclosedCases();
}
if ($operation == 'File On Case') {
$allow = (empty($unclosedCases)) ? FALSE : TRUE;
}
else {
$allow = (count($unclosedCases) > 1) ? TRUE : FALSE;
}
}
$actionOperations = array('view', 'edit', 'delete');
if (in_array($operation, $actionOperations)) {
//do cache when user has non/supper permission.
static $allowOperations;
if (!is_array($allowOperations) ||
!array_key_exists($operation, $allowOperations)
) {
if (!$contactId) {
$session = CRM_Core_Session::singleton();
$contactId = $session->get('userID');
}
//check for permissions.
$permissions = array(
'view' => array(
'access my cases and activities',
'access all cases and activities',
),
'edit' => array(
'access my cases and activities',
'access all cases and activities',
),
'delete' => array('delete activities'),
);
//check for core permission.
$hasPermissions = array();
$checkPermissions = CRM_Utils_Array::value($operation, $permissions);
if (is_array($checkPermissions)) {
foreach ($checkPermissions as $per) {
if (CRM_Core_Permission::check($per)) {
$hasPermissions[$operation][] = $per;
}
}
}
//has permissions.
if (!empty($hasPermissions)) {
//need to check activity object specific.
if (in_array($operation, array(
'view', 'edit'))) {
//do we have supper permission.
if (in_array('access all cases and activities', $hasPermissions[$operation])) {
$allowOperations[$operation] = $allow = TRUE;
}
else {
//user has only access to my cases and activity.
//here object specific permmions come in picture.
//edit - contact must be source or assignee
//view - contact must be source/assignee/target
$isTarget = $isAssignee = $isSource = FALSE;
$target = new CRM_Activity_DAO_ActivityContact();
$target->record_type = 'Target';
$target->activity_id = $activityId;
$target->contact_id = $contactId;
if ($target->find(TRUE)) {
$isTarget = TRUE;
}
$assignee = new CRM_Activity_DAO_ActivityContact();
$assignee->activity_id = $activityId;
$assignee->record_type = 'Assignee';
$assignee->contact_id = $contactId;
if ($assignee->find(TRUE)) {
$isAssignee = TRUE;
}
$activity = new CRM_Activity_DAO_Activity();
$activity->id = $activityId;
$activity->source_contact_id = $contactId;
if ($activity->find(TRUE)) {
$isSource = TRUE;
}
if ($operation == 'edit') {
if ($isAssignee || $isSource) {
$allow = TRUE;
}
}
if ($operation == 'view') {
if ($isTarget || $isAssignee || $isSource) {
$allow = TRUE;
}
}
}
}
elseif (is_array($hasPermissions[$operation])) {
$allowOperations[$operation] = $allow = TRUE;
}
}
else {
//contact do not have permission.
$allowOperations[$operation] = FALSE;
}
}
else {
//use cache.
//here contact might have supper/non permission.
$allow = $allowOperations[$operation];
}
}
//do further only when operation is granted.
if ($allow) {
$activityTypes = CRM_Core_PseudoConstant::activityType(TRUE, TRUE, FALSE, 'name');
//get the activity type name.
$actTypeName = CRM_Utils_Array::value($actTypeId, $activityTypes);
//do not allow multiple copy / edit action.
$singletonNames = array('Open Case', 'Reassigned Case', 'Merge Case', 'Link Cases', 'Assign Case Role', 'Email', 'Inbound Email');
//do not allow to delete these activities, CRM-4543
$doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
//allow edit operation.
$allowEditNames = array('Open Case');
// do not allow File on Case
$doNotFileNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date','Reassigned Case', 'Merge Case', 'Link Cases', 'Assign Case Role');
if (in_array($actTypeName, $singletonNames)) {
$allow = FALSE;
if ($operation == 'File On Case') {
$allow = (in_array($actTypeName, $doNotFileNames)) ? FALSE : TRUE;
}
if (in_array($operation, $actionOperations)) {
$allow = TRUE;
if ($operation == 'edit') {
$allow = (in_array($actTypeName, $allowEditNames)) ? TRUE : FALSE;
}
elseif ($operation == 'delete') {
$allow = (in_array($actTypeName, $doNotDeleteNames)) ? FALSE : TRUE;
}
}
}
if ($allow && ($operation == 'delete') &&
in_array($actTypeName, $doNotDeleteNames)
) {
$allow = FALSE;
}
if ($allow && ($operation == 'File On Case') &&
in_array($actTypeName, $doNotFileNames)
) {
$allow = FALSE;
}
//check settings file for masking actions
//on the basis the activity types
//hide Edit link if activity type is NOT editable
//(special case activities).CRM-5871
if ($allow && in_array($operation, $actionOperations)) {
static $actionFilter = array();
if (!array_key_exists($operation, $actionFilter)) {
$xmlProcessor = new CRM_Case_XMLProcessor_Process();
$actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
}
if (array_key_exists($operation, $actionFilter[$operation]) &&
in_array($actTypeId, $actionFilter[$operation][$operation])
) {
$allow = FALSE;
}
}
}
return $allow;
}
/**
* since we drop 'access CiviCase', allow access
* if user has 'access my cases and activities'
* or 'access all cases and activities'
*/
static function accessCiviCase() {
static $componentEnabled;
if (!isset($componentEnabled)) {
$componentEnabled = FALSE;
$config = CRM_Core_Config::singleton();
if (in_array('CiviCase', $config->enableComponents)) {
$componentEnabled = TRUE;
}
}
if (!$componentEnabled) {
return FALSE;
}
if (CRM_Core_Permission::check('access my cases and activities') ||
CRM_Core_Permission::check('access all cases and activities')
) {
return TRUE;
}
return FALSE;
}
/**
* Function to check whether activity is a case Activity
*
* @param int $activityID activity id
*
* @return boolean $isCaseActivity true/false
*/
static function isCaseActivity($activityID) {
$isCaseActivity = FALSE;
if ($activityID) {
$params = array(1 => array($activityID, 'Integer'));
$query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
if (CRM_Core_DAO::singleValueQuery($query, $params)) {
$isCaseActivity = TRUE;
}
}
return $isCaseActivity;
}
/**
* Function to get all the case type ids currently in use
*
*
* @return array $caseTypeIds
*/
static function getUsedCaseType() {
static $caseTypeIds;
if (!is_array($caseTypeIds)) {
$query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
$dao = CRM_Core_DAO::executeQuery($query);
$caseTypeIds = array();
while ($dao->fetch()) {
$typeId = explode(CRM_Core_DAO::VALUE_SEPARATOR,
$dao->case_type_id
);
$caseTypeIds[] = $typeId[1];
}
}
return $caseTypeIds;
}
/**
* Function to get all the case status ids currently in use
*
*
* @return array $caseStatusIds
*/
static function getUsedCaseStatuses() {
static $caseStatusIds;
if (!is_array($caseStatusIds)) {
$query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
$dao = CRM_Core_DAO::executeQuery($query);
$caseStatusIds = array();
while ($dao->fetch()) {
$caseStatusIds[] = $dao->status_id;
}
}
return $caseStatusIds;
}
/**
* Function to get all the encounter medium ids currently in use
* @return array
*/
static function getUsedEncounterMediums() {
static $mediumIds;
if (!is_array($mediumIds)) {
$query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
$dao = CRM_Core_DAO::executeQuery($query);
$mediumIds = array();
while ($dao->fetch()) {
$mediumIds[] = $dao->medium_id;
}
}
return $mediumIds;
}
/**
* Function to check case configuration.
*
* @return array $configured
*/
static function isCaseConfigured($contactId = NULL) {
$configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
//lets check for case configured.
$allCasesCount = CRM_Case_BAO_Case::caseCount(NULL, FALSE);
$configured['configured'] = ($allCasesCount) ? TRUE : FALSE;
if (!$configured['configured']) {
//do check for case type and case status.
$caseTypes = CRM_Case_PseudoConstant::caseType('label', FALSE);
if (!empty($caseTypes)) {
$configured['configured'] = TRUE;
if (!$configured['configured']) {
$caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
if (!empty($caseStatuses)) {
$configured['configured'] = TRUE;
}
}
}
}
if ($configured['configured']) {
//do check for active case type and case status.
$caseTypes = CRM_Case_PseudoConstant::caseType();
if (!empty($caseTypes)) {
$caseStatuses = CRM_Case_PseudoConstant::caseStatus();
if (!empty($caseStatuses)) {
$configured['allowToAddNewCase'] = TRUE;
}
}
//do we need to redirect user to case admin.
if (!$configured['allowToAddNewCase'] && $contactId) {
//check for current contact case count.
$currentContatCasesCount = CRM_Case_BAO_Case::caseCount($contactId);
//redirect user to case admin page.
if (!$currentContatCasesCount) {
$configured['redirectToCaseAdmin'] = TRUE;
}
}
}
return $configured;
}
/**
* Used during case component enablement and during ugprade
*/
static function createCaseViews() {
$sql = self::createCaseViewsQuery('upcoming');
CRM_Core_Error::ignoreException();
$dao = new CRM_Core_DAO();
$dao->query($sql);
if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
CRM_Core_Error::setCallback();
return FALSE;
}
// Above error doesn't get caught?
$doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
if (is_null($doublecheck)) {
return FALSE;
}
$sql = self::createCaseViewsQuery('recent');
CRM_Core_Error::ignoreException();
$dao->query($sql);
if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
CRM_Core_Error::setCallback();
return FALSE;
}
// Above error doesn't get caught?
$doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
if (is_null($doublecheck)) {
return FALSE;
}
return TRUE;
}
/**
* helper function, also used by the upgrade in case of error
*/
static function createCaseViewsQuery($section = 'upcoming') {
$sql = "";
$scheduled_id = CRM_Core_OptionGroup::getValue('activity_status', 'Scheduled', 'name');
switch ($section) {
case 'upcoming':
$sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
FROM civicrm_case_activity ca
INNER JOIN civicrm_activity a ON ca.activity_id=a.id
WHERE a.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id = $scheduled_id";
break;
case 'recent':
$sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
FROM civicrm_case_activity ca
INNER JOIN civicrm_activity a ON ca.activity_id=a.id
WHERE a.activity_date_time <= NOW()
AND a.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
AND a.is_current_revision = 1 AND a.is_deleted=0 AND a.status_id <> $scheduled_id";
break;
}
return $sql;
}
/**
* Function to add/copy relationships, when new client is added for a case
*
* @param int $caseId case id
* @param int $contactId contact id / new client id
*
* @return void
*/
static function addCaseRelationships($caseId, $contactId) {
// get the case role / relationships for the case
$caseRelationships = new CRM_Contact_DAO_Relationship();
$caseRelationships->case_id = $caseId;
$caseRelationships->find();
$relationshipTypes = array();
// make sure we don't add duplicate relationships of same relationship type.
while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id, $relationshipTypes)) {
$values = array();
CRM_Core_DAO::storeValues($caseRelationships, $values);
// add relationship for new client.
$newRelationship = new CRM_Contact_DAO_Relationship();
$newRelationship->copyValues($values);
$newRelationship->id = NULL;
$newRelationship->case_id = $caseId;
$newRelationship->contact_id_a = $contactId;
$newRelationship->end_date = CRM_Utils_Date::isoToMysql($caseRelationships->end_date);
$newRelationship->start_date = CRM_Utils_Date::isoToMysql($caseRelationships->start_date);
// another check to avoid duplicate relationship, in cases where client is removed and re-added again.
if (!$newRelationship->find(TRUE)) {
$newRelationship->save();
}
$newRelationship->free();
// store relationship type of newly created relationship
$relationshipTypes[] = $caseRelationships->relationship_type_id;
}
}
/**
* Function to get the list of clients for a case
*
* @param int $caseId
*
* @return array $clients associated array with client ids
* @static
*/
static function getCaseClients($caseId) {
$clients = array();
$caseContact = new CRM_Case_DAO_CaseContact();
$caseContact->case_id = $caseId;
$caseContact->find();
while($caseContact->fetch()) {
$clients[] = $caseContact->contact_id;
}
return $clients;
}
}