civicrm.com Website issueshttps://lab.civicrm.org/marketing/civicrm-website/-/issues2024-02-29T14:34:30Zhttps://lab.civicrm.org/marketing/civicrm-website/-/issues/319Define case study content standards2024-02-29T14:34:30ZandyburnsDefine case study content standardsDefine what points and keywords and general format a case study should consist of. Provide examples of high quality case studies for partners.
### Recommendation
General
* Content length 2000 - 2500 words
* Paragraph count between 8 an...Define what points and keywords and general format a case study should consist of. Provide examples of high quality case studies for partners.
### Recommendation
General
* Content length 2000 - 2500 words
* Paragraph count between 8 and 14 (paragraphs should be around 200 words in length)
* Hierarchical page outline, ideally one H1 with well structured, ordered headings
Content should:
* State the challenge and/or objectives
* Discuss unique-ness of project
* Reference to features used
* Reference relevant extensions
* Focus on [relevant keywords we're tracking](https://ranking.peakmedia.co/guest.html?site_id=2673820&hv=1&hash=40e7a3f7§ions%5B0%5D=rankings§ions%5B1%5D=analytics§ions%5B2%5D=competitors§ions%5B3%5D=audit&continue=admin.site.rankings.site_id-2673820.html#/detailed?page=1)
* Images (between 3 - 5)
Include links to:
* Provider
* Organization
Include structured data
* Organization type
* Org size
* Features used
* Version/CMS (CiviCRM + WordPress, CiviCRM (standalone), CiviCRM + Drupal, etc.)
## The layout & outline on civicrm.com
The general layout and outline of the case study will look like:
- Title (eg "Managing memberships across multiple chapters") - Heading 1
- Excerpt - used only as a teaser summary on archive pages or multi-item elements
- Intro text - provides and introduction to the project - paragraph
- (Optional) Repeatable section that includes
- Section heading (eg: "The Challenge"). Section headings can vary from case study to case study - Heading 2
- Section body - expands on the section heading - paragraph
- Section image - provides visual example of the subject of the section
- Summary - provides paragraph to summarize the project or provide final details - paragraph
- Partner details (if partner present)
- Partner logo
- Link to profile on c.o
- Partner summary (unless provided by partner, default to "about us" text on partner profile page on c.o)Phase 1: civicrm.com for evaluatorsjoshjosh@civicrm.orgjoshjosh@civicrm.orghttps://lab.civicrm.org/marketing/civicrm-website/-/issues/305Identify and fix obsolete/broken case studies2024-01-04T17:22:47Zcountless4858Identify and fix obsolete/broken case studiesI've gone through all case studies to check whether the orgs still exist and the URLs are live/correctly formatted.
### URL doesn't resolve and searching online indicates/states explicitly that the org doesn't exist
- [Brescia Univers...I've gone through all case studies to check whether the orgs still exist and the URLs are live/correctly formatted.
### URL doesn't resolve and searching online indicates/states explicitly that the org doesn't exist
- [Brescia University College \|
CiviCRM](https://civicrm.org/cs/brescia-university-college)
- Domain is parked, the new URL is <https://brescia.uwo.ca/>, but the
website says they're winding down operations
- [GMO Free CT \| CiviCRM](https://civicrm.org/cs/gmo-free-ct)
- Domain now belongs to some kind of blog spam + org seems to no
longer exist
- [Heart's Home USA \| CiviCRM](https://civicrm.org/cs/hearts-home-usa)
- Redirects to a forbidden URL + org seems to no longer exist
- [Kick–It Away Platini Cancer Foundation \|
CiviCRM](https://civicrm.org/content/kick-it-away-platini-cancer-foundation)
- URL doesn't resolve + org seems to no longer exist
- [Missouri Credit Union Association \|
CiviCRM](https://civicrm.org/cs/missouri-credit-union-association)
- URL doesn't resolve + org seems to no longer exist
- [National Hispanic Voter Educational Foundation \|
CiviCRM](https://civicrm.org/cs/national-hispanic-voter-educational-foundation)
- Domain is parked + org seems to no longer exist
- [Pets Alive \| CiviCRM](https://civicrm.org/cs/pets-alive)
- URL doesn't resolve + org seems to no longer exist
- [School of Slow \| CiviCRM](https://civicrm.org/node/2207)
- Button has malformed URL + URL doesn't resolve + org seems to no
longer exist
- [Sofie.org \| CiviCRM](https://civicrm.org/content/sofieorg)
- Domain now belongs to some kind of blog spam + org seems to no
longer exist
- [South London Health Innovation and Education Cluster \|
CiviCRM](https://civicrm.org/cs/south-london-health-innovation-and-education-cluster)
- URL doesn't resolve + HIECs were a temporary initiative
- [The First Tee of Denver \|
CiviCRM](https://civicrm.org/cs/the-first-tee-of-denver)
- URL doesn't resolve + org seems to no longer exist
- [The Limes Community and Children's Centre \|
CiviCRM](https://civicrm.org/cs/the-limes-community-and-childrens-centre)
- Button has malformed URL, correct URL is
<https://www.thelimes.org.uk/>, but the website just explains that
the org no longer exists
- [Time For Research \|
CiviCRM](https://civicrm.org/cs/time-for-research)
- URL doesn't resolve + org seems to no longer exist
- [同心慈善会项目 \|
CiviCRM](https://civicrm.org/cs/%E5%90%8C%E5%BF%83%E6%85%88%E5%96%84%E4%BC%9A%E9%A1%B9%E7%9B%AE)
- URL doesn't resolve, but I can't check further
### Malformed/missing URL in "Visit website" button: needs to be changed
- [George House Trust \| CiviCRM](https://civicrm.org/node/5008)
- Button has malformed URL, correct URL is <https://ght.org.uk/>
- [New York State Senate's Bluebird \|
CiviCRM](https://civicrm.org/cs/new-york-state-senates-bluebird)
- Button has malformed URL, correct URL is
<https://github.com/nysenate/Bluebird-CRM>
- [Power to Change Ministries \|
CiviCRM](https://civicrm.org/cs/power-to-change-ministries)
- Button has malformed URL, correct URL is <https://p2c.com/know/>
- [Romemu \| CiviCRM](https://civicrm.org/cs/romemu)
- Button has malformed URL, correct URL is <https://romemu.org/>
- [Tameside, Oldham and Glossop Mind \|
CiviCRM](https://civicrm.org/node/5009)
- Button has malformed URL, correct URL is <https://togmind.org/>
- [Tavistock Centre for Couples Relationships \|
CiviCRM](https://civicrm.org/content/tavistock-centre-couples-relationships)
- Button has malformed URL, correct URL is
<https://tavistockrelationships.org/>
- [The Centre for European Policy Studies \|
CiviCRM](https://civicrm.org/cs/the-centre-for-european-policy-studies)
- Button has malformed URL, correct URL is <https://ceps.eu/>
- [The United Church of Canada \|
CiviCRM](https://civicrm.org/cs/the-united-church-of-canada)
- Button has malformed URL, correct URL is <https://united-church.ca/>
- [United Methodist Communications \|
CiviCRM](https://civicrm.org/cs/united-methodist-communications)
- URL doesn't resolve, correct URL is
<https://www.umc.org/en/rethink-church>
- [United Methodist Communications \|
CiviCRM](https://civicrm.org/cs/united-methodist-communications-0)
- Button has malformed URL and URL doesn't resolve, correct URL is
<https://www.resourceumc.org/en/agencies/communications>
### "Visit website" URL redirects to different URL: might be worth changing as a preventative measure
- [CAUX – Initiatives of Change \|
CiviCRM](https://civicrm.org/node/1510)
- URL now redirects to <https://www.iofc.ch/>
- [Herita vzw \| CiviCRM](https://civicrm.org/cs/herita-vzw)
- URL now redirects to <https://www.riebedebie.be/>
- [Refugee Support Network \|
CiviCRM](https://civicrm.org/cs/refugee-support-network)
- URL redirects to <https://www.reuk.org/>
- [Safety Institute of Victoria \|
CiviCRM](https://civicrm.org/cs/safety-institute-of-victoria)
- Changed name and logo to Australian Institute of Health and Safety,
URL now redirects to <https://www.aihs.org.au/>
- [Stand in the Gap Ministries \|
CiviCRM](https://civicrm.org/cs/stand-in-the-gap-ministries)
- URL now redirects to <https://www.standinthegap.org/>
- [The Breast Cancer Research Foundation \|
CiviCRM](https://civicrm.org/cs/the-breast-cancer-research-foundation)
- URL now redirects to <https://www.bcrf.org/>
- [Vietnamese Friendship Association \|
CiviCRM](https://civicrm.org/cs/vietnamese-friendship-association)
- Changed name to Kandelia, URL now redirects to
<https://www.kandelia.org/>
### Case study doesn't list the org's name
- [An Australian health professionals association \|
CiviCRM](https://civicrm.org/cs/an-australian-health-professionals-association)
- No name or URL for the org
- [Canadian Political Organization \|
CiviCRM](https://civicrm.org/cs/canadian-political-organization)
- No name or URL for the org
### Other
- [Community Childcare in Early Education \|
CiviCRM](https://civicrm.org/cs/community-childcare-in-early-education):
- Doesn't have any text
- Should be "Community Child Care", in 3 words
- [Seismological Society of America (SSA) \|
CiviCRM](https://civicrm.org/cs/seismological-society-of-america-ssa)
- <https://civicrm.org/cs/seismological-society-of-america-ssa> is a duplicate of <https://civicrm.org/cs/seismological-society-of-america-0>joshjosh@civicrm.orgjoshjosh@civicrm.orghttps://lab.civicrm.org/marketing/civicrm-website/-/issues/278Security notification mailing was sent to only half the recipients2021-08-20T10:58:08ZbgmSecurity notification mailing was sent to only half the recipientsFrom Jaap:
> I am not receiving the security mail. And I cannot update my subscription on https://civicrm.org/civicrm/mailing/subscribe?reset=1 because it is saying the following (logging in and looking myself up shows I am not part of ...From Jaap:
> I am not receiving the security mail. And I cannot update my subscription on https://civicrm.org/civicrm/mailing/subscribe?reset=1 because it is saying the following (logging in and looking myself up shows I am not part of any group in CiviCRM). Can you check my subscription, thanks?
I did not receive it either.
* The mailing seems OK, but we are not listed in the recipients of the mailing
* if I click the (static) group, we are both in it "added"
* the civicrm_subscription_history and civicrm_group_contact tables have only one entry each, look fine
The group has 4660 contacts, but the mailing was sent to only 2086 contacts.
I tried creating a new mailing, and it also estimated only 2080 recipients:
![image](/uploads/f5de686ab6f1f2dd065c9712b03a1e8f/image.png)
cc @jaapjansmahttps://lab.civicrm.org/marketing/civicrm-website/-/issues/317Add year field to case study content type2024-03-08T14:04:24ZandyburnsAdd year field to case study content type@countless4858 [noted](https://lab.civicrm.org/marketing/civicrm-website/-/issues/299#note_152312) that the year an implementation was done is highly relevant. Suggest we add this field and expose this on the listing next to Organization...@countless4858 [noted](https://lab.civicrm.org/marketing/civicrm-website/-/issues/299#note_152312) that the year an implementation was done is highly relevant. Suggest we add this field and expose this on the listing next to Organizational focus and Organization type.
Thoughts?Phase 2: civicrm.com improvementshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/154Create standard tutorial to ship with download2019-11-12T08:09:19Zjoshjosh@civicrm.orgCreate standard tutorial to ship with downloadCreate standard tutorial in CiviTutorial and ship with download version of CiviCRM.Create standard tutorial in CiviTutorial and ship with download version of CiviCRM.https://lab.civicrm.org/marketing/civicrm-website/-/issues/342Create a landing page for the Work with a Partner page2024-03-18T11:45:55Zjoshjosh@civicrm.orgCreate a landing page for the Work with a Partner pageUsers will be presented with clear pathways to get started, one of which is the 'Work with a partner' option. Create a page on .com that provides additional information on the partner pathway. Examples:
* Overview pros/cons of working w...Users will be presented with clear pathways to get started, one of which is the 'Work with a partner' option. Create a page on .com that provides additional information on the partner pathway. Examples:
* Overview pros/cons of working with a partner, clarify expectations
* Display partners with SaaS hosting options
* Get referral assistance from CTPhase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/341Create a landing page for SaaS pathway2024-03-18T11:42:43Zjoshjosh@civicrm.orgCreate a landing page for SaaS pathwayUsers will be presented with clear pathways to get started, one of which is the SaaS (software as a service) option. Create a page on .com that provides additional information on the SaaS pathway. Examples:
* Overview pros/cons of SaaS,...Users will be presented with clear pathways to get started, one of which is the SaaS (software as a service) option. Create a page on .com that provides additional information on the SaaS pathway. Examples:
* Overview pros/cons of SaaS, clarify expectations
* Differentiate SaaS offerings from Spark
* Display partners with SaaS hosting optionsPhase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/340Create a landing page for DIY pathway2024-03-14T18:27:44Zjoshjosh@civicrm.orgCreate a landing page for DIY pathwayUsers will be presented with clear pathways to get started, one of which is the DIY (download) option. Create a page on .com that provides additional information on the DIY pathway. Examples:
- Explanation of version
- Availability of E...Users will be presented with clear pathways to get started, one of which is the DIY (download) option. Create a page on .com that provides additional information on the DIY pathway. Examples:
- Explanation of version
- Availability of ESR
- Display partners with classic/custom hosting optionsPhase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/339Revise main navigation2024-03-09T09:36:06Zjoshjosh@civicrm.orgRevise main navigationCurrently the main navigation is geared solely towards spark. Need to adapt it to account for more general pages and information.Currently the main navigation is geared solely towards spark. Need to adapt it to account for more general pages and information.Phase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/338Perform audit of GDPR compliance2024-03-08T15:40:15Zjoshjosh@civicrm.orgPerform audit of GDPR compliancePerform audit of GDPR compliance for civicrm.comPerform audit of GDPR compliance for civicrm.comPhase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/337Promote a public changelog2024-03-08T15:31:37Zjoshjosh@civicrm.orgPromote a public changelogDevelop a "new user" facing changelog. The idea here is to create an easy to digest stream of updates to new potential users.Develop a "new user" facing changelog. The idea here is to create an easy to digest stream of updates to new potential users.Phase 2: civicrm.com improvementshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/336Display end user testimonials2024-03-08T15:28:01Zjoshjosh@civicrm.orgDisplay end user testimonialsSocilit and display end user testimonials that appear generically as well as are specific to the user pathways, i.e. testimonials specific to spark, hosting, partners, etc.Socilit and display end user testimonials that appear generically as well as are specific to the user pathways, i.e. testimonials specific to spark, hosting, partners, etc.Phase 2: civicrm.com improvementshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/335Redirect management2024-03-08T15:14:57Zjoshjosh@civicrm.orgRedirect managementOnce the initial design and content are complete, redirect current URLs from .org to .com. Specifically:
- [ ] Explore page (feature archive)
- [ ] Individual feature pages
- [ ] Case studies archive
- [ ] Individual case studies
- [ ] ...Once the initial design and content are complete, redirect current URLs from .org to .com. Specifically:
- [ ] Explore page (feature archive)
- [ ] Individual feature pages
- [ ] Case studies archive
- [ ] Individual case studies
- [ ] Demos
- [ ] .org homepagePhase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/334Migrate demos from .org2024-03-08T15:11:55Zjoshjosh@civicrm.orgMigrate demos from .orgEither migrate over or use xml feed of demos from .org to .com.Either migrate over or use xml feed of demos from .org to .com.Phase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/333Migrate Spark registration process2024-03-08T14:48:03Zjoshjosh@civicrm.orgMigrate Spark registration processMigrate Spark registration process from civicrm.org to civicrm.com.Migrate Spark registration process from civicrm.org to civicrm.com.Phase 2: civicrm.com improvementshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/331Revise style2024-03-09T09:32:07Zjoshjosh@civicrm.orgRevise styleRevise the underlying style of civicrm.com to accommodate addition of new, general content.Revise the underlying style of civicrm.com to accommodate addition of new, general content.Phase 1: civicrm.com for evaluatorsjoshjosh@civicrm.orgjoshjosh@civicrm.orghttps://lab.civicrm.org/marketing/civicrm-website/-/issues/330Contributor listing disrupts main navigation dropdowns2024-02-28T17:06:00Zjoshjosh@civicrm.orgContributor listing disrupts main navigation dropdownsThe contributor listing at https://civicrm.org/civicrm/contributors appears to cause the dropdown menus in the main navigation to fail.The contributor listing at https://civicrm.org/civicrm/contributors appears to cause the dropdown menus in the main navigation to fail.bgmbgmhttps://lab.civicrm.org/marketing/civicrm-website/-/issues/325Develop ancillary content2024-01-09T12:46:01Zjoshjosh@civicrm.orgDevelop ancillary contentDevelop ancillary/secondary content intended to reinforce the primary topics for civicrm.com. This list is currently just a brainstorm. Additional content could be developed/sourced via competitor research and/or the contributor communit...Develop ancillary/secondary content intended to reinforce the primary topics for civicrm.com. This list is currently just a brainstorm. Additional content could be developed/sourced via competitor research and/or the contributor community. Examples:
- [ ] What is a CRM and why is important for NPOs?
- [ ] What is open source and how does it benefit NPOs?
- [ ] Upgrade, cancellation page (spark specific)
- [ ] Comparison page (between various "editions" of CiviCRM)Phase 1: civicrm.com for evaluatorshttps://lab.civicrm.org/marketing/civicrm-website/-/issues/324Homepage content development2024-02-29T14:33:55Zjoshjosh@civicrm.orgHomepage content developmentBased on competitor review #321 and topic prioritization #322 build out homepage outline and content. Content should:
- speak to the new user audience and meet their search needs
- be consistent with the CiviCRM brand
- present clear, h...Based on competitor review #321 and topic prioritization #322 build out homepage outline and content. Content should:
- speak to the new user audience and meet their search needs
- be consistent with the CiviCRM brand
- present clear, honest, compelling differences between CiviCRM and competitors
- provide clear path/next steps for new users
[Click here for a working outline](https://ranking.peakmedia.co/guest.html?doc_id=14311&account_id=2046392&hash=1a4a71fde64194b67d2094e623a94d12&type=content) - this is currently based on a design/content mockup that @josh and @nicol worked on.Phase 1: civicrm.com for evaluatorsjoshjosh@civicrm.orgjoshjosh@civicrm.orghttps://lab.civicrm.org/marketing/civicrm-website/-/issues/323Feature page reconcilation2024-02-29T14:30:50Zjoshjosh@civicrm.orgFeature page reconcilationcivicrm.com and civicrm.org currently have somewhat different feature detail pages. In order to leverage civicrm.com as the primary landing site for new users, we should redirect feature detail pages on civicrm.org to the respective page...civicrm.com and civicrm.org currently have somewhat different feature detail pages. In order to leverage civicrm.com as the primary landing site for new users, we should redirect feature detail pages on civicrm.org to the respective pages on civicrm.com. This will maintain backlink integrity and SERPs, while redirecting new users that mistakenly land on civicrm.org.
| feature on civicrm.org | equivalent on civicrm.com | Status |
| ------ | ------ | ------ |
| [Contact Management](https://civicrm.org/features/contact-management) | [Contact Management](https://civicrm.com/contact-management/) | complete |
| [Contributions](https://civicrm.org/features/contributions) | [Contribution Pages](https://civicrm.com/contribution-pages/) | complete |
| [Events](https://civicrm.org/features/events) | [Event Management](https://civicrm.com/events/) | complete |
| [Memberships](https://civicrm.org/features/membership) | [Memberships](https://civicrm.com/membership-management/) | complete |
| [Email Marketing](https://civicrm.org/features/email-marketing) | [Bulk Mailings](https://civicrm.com/mailings/) | complete |
| [Reports](https://civicrm.org/features/reports) | | [in progress](https://ranking.peakmedia.co/guest.html?doc_id=14962&account_id=2046392&hash=e1e5706493342d5419d1be272e9ee107&type=content) |
| [Configurable & Customizable](https://civicrm.org/features/configurable-customizable) | | [in progress](https://ranking.peakmedia.co/guest.html?doc_id=14968&account_id=2046392&hash=8412cafec823fe3254d2da5f77c77b30&type=content) |
| [Accounting Integration](https://civicrm.org/features/accounting-integration) | | [in progress](https://ranking.peakmedia.co/guest.html?doc_id=14884&account_id=2046392&hash=7f172c5f2bccc192c431c9836cb33e5e&type=content) |
| [Case Management](https://civicrm.org/features/case-management) | [Case Management](https://civicrm.com/case-management/) | complete |
| [Advocacy Campaigns](https://civicrm.org/features/advocacy-campaigns) | | [in progress](https://ranking.peakmedia.co/guest.html?doc_id=14905&account_id=2046392&hash=890c5edfd16779d56e28171cc29787e3&type=content) |
| [Peer-to-Peer Fundraisers](https://civicrm.org/features/peer-to-peer-fundraisers) | | open |
| not present on c.o | SearchKit & FormBuilder | open |
| not present on c.o | CiviRules | open |
| not present on c.o | CiviDiscount | open |Phase 1: civicrm.com for evaluatorsjoshjosh@civicrm.orgjoshjosh@civicrm.org