Payment Description - Charge vs Intent
I'm not sure if this is a bug or an enhancement, and I'm also not sure it matter to most. However, my client doesn't like that when they download a report under Reports - Balance Change from Activity, under the description field the payment description doesn't show.
According to Stripe's support:
"The description field in the reports from the Reports section pulls from the charge object, and not the payment intent object.
If you were to pull an export of payments from say the main Payments section of the Dashboard, the descriptions would show as it would pull the description you had set on the payment intents when creating the payments. In order to have a description show in a report downloaded from the Reports section, you'll want to have your developer(s) run API calls to update the charge IDs that would show in the event data for a payment_intent.succeeded event inside of your account.
If you have your developers list out successful payment intents, they'd be able to get the ch_XXXX ID that would need to be updated for the description to then show on a report as you're expecting to see."
So, is this working as intended, a configuration issue, or can it be updated to run the API calls needed here to translate the description from the Payment Intent to the Charge.
I barely understand what I am asking, but happy to try and provide clarification if needed. I've also informed the client that this may be an enhancement that requires funding.