Event registration error "Could not find valid value for id" yet is charging customers in Stripe
I've been getting a few complaints from some of my clients. They say they get the following error when they submit their registration form:
Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred. Could not find valid value for id
But then say they are still being charged the event fee. I think the fees might simply be uncaptured/pre-authorized and not actually successful, but the issue still remains that there is a registration error while stripe still receives a payment request.
As far as I know these errors were not happening prior to the Stripe update.
For other clients they're able to register and everything is fine. I haven't found a link as to when this is happening or why - and, other than several complaints from different countries at different times coming in, I have not been able to reproduce the error.