Hi, Thanks for the extension. We had the ability in our version to link emails to cases. We've made some tweaks to the extension on a client site to allow this to happen i.e. when you pick the user you want to attach it to it can/will also attach to a case if they have it on their role. Is this something you think would be useful in the extension? If so would you want us to show what we've done as a starting point as I understand it may not fit everyones requirement.