diff --git a/docs/email/reports-and-analysis.md b/docs/email/reports-and-analysis.md
index 16377aaabc5e8b26c655147fff42d1e47f8082bf..84761f3f90db2d50da38fca9e368e674613e79fc 100644
--- a/docs/email/reports-and-analysis.md
+++ b/docs/email/reports-and-analysis.md
@@ -23,8 +23,11 @@ contacts that took the action.
 **Intended Recipients** shows the number of people that the mailing was
 intended to be sent to. 
 
-**Tracked Opens** shows the number of people that CiviCRM thinks have
-opened the email *if you have chosen to track opens*.
+**Unique Opens** shows the number of people (or bots) that CiviCRM thinks have
+opened the email if you have chosen to enable *Open tracking*.
+
+**Total Opens** shows the total number of times that CiviCRM thinks people (or bots) have
+opened the email if you have chosen to enable *Open tracking*.
 
 !!! info "How Open Tracking works"
     In the world of email, there is no 100% reliable way of