Contact tabs counts: separate the count of active vs inactive entities
Contact tabs can be inconsistent when displaying a number:
- If a contact does not have any active memberships or relationships, it displays zero and is grey
- If a contact has closed cases, it displays the number in blue
I would like propose that we show the number of inactive/closed entities separately. Something like this:
Perhaps 3 / 5
is not the best visual representation, because to most people it will read as "3 out of 5". Maybe a pill or something else would be more clear, where the inactive count would be grey, and the active would be blue (or whatever the theme uses, because it's just CSS).
To be honest, I rarely have had users complain about this, but personally I find it very confusing, especially for memberships. Say I have duplicate records, and I want to find the one who had a membership, it's an additional click to view memberships. Conversely, it's also annoying for cases, where we aim to work towards 0 (i.e. getting cases resolved).
Previous discussion: https://chat.civicrm.org/civicrm/pl/53twa5xhffguzbqffdh15b3xwr (user-interface channel)