CiviCase end date not showing nor consistent
It is possible to search by End Date in CiviCase
But neither Date shows up in the results of Find Cases. End Date is only visible using Search Builder
Nor does the End Date visible when managing the case itself
Furthermore, the End Date of the Case is occasionally set mechanically by the software (not a human) to a Date other than the last Activity on the case. This is confusing how this Date determination is made and the treatment is inconsistent.
I'd find an explanation to this behavior from someone who knows, and possibly improve this Date process.