CiviCRM Mailing does not set the Reply-To header to use VERP (CiviCRM return address) when Flexmailer is installed and using default option
CiviCRM Mailing does not set the Reply-To header to use VERP (CiviCRM return address) when Flexmailer is enabled and Traditional Mailing Handler using the default option of Automatic or CiviMail BAO or on page /civicrm/admin/flexmailer?reset=1
If the Traditional Mailing Handler option is set to Flexmailer Pipeline then the Reply-To header is set correctly.
This is problematic because all email replies are sent to the reply-to email address which is often a user mailbox and not processed by CiviCRM at all.
- CiviCRM 5.14.1
- Flexmailer extension 1.1.0
- Track replies using VERP in Reply-To header option is enabled
- Enable Custom Reply-To option is disabled
Agileware Ref: CIVICRM-1254