CRM-21815 - re-opening a civicase - Case Coordinator (and other roles) are not reinstated
@jitendra I'm having some issues that *I think *result from this PR (I upgraded from 4.6 to 5.5 so it could be an earlier PR also helped.)
My closed cases no longer show the Case Manager on the Cases tab of a Contact. In addition, if you Manage the case, the Case Manager (and other roles) appear blank. https://civicrm.stackexchange.com/questions/27215/case-roles-on-closed-cases
If I change line 849 in Case > BAO > Case.php to "$activeOnly = FALSE" then everything displays as you'd expect for a closed case. I'm not entirely sure where else the getCaseRoles function applies that you'd want to limit it to only open cases. Can you help me understand what this is doing? Or if it's possible to set it to FALSE here without huge detriment?
@RayWright The hiding of the case manager is not due to the changes made in this commit but seems related to the refactoring done here https://github.com/civicrm/civicrm-core/pull/6806/files#diff-be8afcc653a18926aabd2b40be8469f9
As the case manager used to show in the previous version, this seems like a bug in core which needs to be addressed. I've raised a ticket at #542
@RayWright I've added a PR to fix your use-case too. Can you please comment your test result on https://github.com/civicrm/civicrm-core/pull/13144 to proceed the merge process of the PR?