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  • CiviCRM CoreCiviCRM Core
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  • #2903

Remove reference to CiviCRM forum in HTTP error message

In the extension browser code there is the following error message:

The CiviCRM public extensions directory at %1 could not be contacted - please check your webserver can make external HTTP requests or contact CiviCRM team on CiviCRM forum

https://github.com/civicrm/civicrm-core/blob/5db0bc3c1f54eaca4307f103a73bda596ae914d6/CRM/Extension/Browser.php#L246

I recently saw this error message as a result of SSL issues on our server and given that the forum has been archived for several years, this is not a great experience. I suggest this a different action is suggested instead of the forums. Options that I can see:

  1. Simply remove the "or contact CiviCRM team on CiviCRM forum"
  2. Link to StackExhange (I think I'd be less keen on CiviCRM linking to externally-controlled domains)
  3. Create a troubleshooting section on https://docs.civicrm.org/sysadmin/ and link to that

I could open a pull request but would like a steer from the core team on what wording should be used instead.

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