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Created by jaapjansma@jaapjansmaDeveloper

Deduping contacts creates a copy of the case instead of moving the case

When you dedupe contacts who have a case. A copy of the case is created and the original case is marked as deleted.

How to reproduce

  1. Create a contact with name Donald A
  2. Create a case for this contact
  3. Create a contact with name Donald B
  4. Merge Donald A with Donald B and move the cases to Donald B

Expected result

In the database I would expect one case

Actual result

In the database there are now two cases.

Work around

I have created an extension as a work around for this flaw: https://lab.civicrm.org/extensions/mergecaseandkeepid

Edited by jaapjansma
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