This research was motivated by the gap between IP addresses of site visitors to CiviCRM.org (around 50-50 English-speaking and 50-50 not) against other sources of location and language, which can show 70-80% English-speaking usage. How much is CiviCRM being used around the world and what gaps are there?
This research was designed in two parts:
1. What is the geographic & linguistic make-up of CiviCRM users?
There are a number of ways this could be measured:
- Downloads by country
- Registered sites by country
- Registered sites by language installed
- Translation of core files
- CiviCRM.org visitors by location
- CiviCRM.org visitors by language
- CiviCRM.org users by location
- CiviCRM.org registered sites by location
- Response to MOSS survey
These are tabulated in detail here with an overview below.
| Metric | Majority English-speaking | Rest of world |
|---|---|---|
| Visitors to website : IP location | 50.54% | 49.46% |
| Visitors to website : browser language | 71.52% | 28.48% |
| Sourceforge Downloads | 50.10% | 49.90% |
| Reported installs | 72.93% | 27.07% |
| Reported language used | 82.41% | 17.59% |
| Registered users on civicrm.org | 79.41% | 20.59% |
| Registered websites on civicrm.org | 62.33% | 37.67% |
2. How could non-English speaking groups be better served (and who can help)?
This was driven by the survey: https://civicrm.org/i18n-survey. This has not yet been shared as an alert within CiviCRM, and has had 31 responses so far.
What do we most need to improve?
Can you help CiviCRM improve our non-English-language support?
17 out of 31 said yes.