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  • 2. Internationalization

Last edited by nicol Jun 12, 2019
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2. Internationalization

This research was motivated by the gap between IP addresses of site visitors to CiviCRM.org (around 50-50 English-speaking and 50-50 not) against other sources of location and language, which can show 70-80% English-speaking usage. How much is CiviCRM being used around the world and what gaps are there?

This research was designed in two parts:

1. What is the geographic & linguistic make-up of CiviCRM users?

There are a number of ways this could be measured:

  • Downloads by country
  • Registered sites by country
  • Registered sites by language installed
  • Translation of core files
  • CiviCRM.org visitors by location
  • CiviCRM.org visitors by language
  • CiviCRM.org users by location
  • CiviCRM.org registered sites by location
  • Response to MOSS survey

These are tabulated in detail here with an overview below.

Metric Majority English-speaking Rest of world
Visitors to website : IP location 50.54% 49.46%
Visitors to website : browser language 71.52% 28.48%
Sourceforge Downloads 50.10% 49.90%
Reported installs 72.93% 27.07%
Reported language used 82.41% 17.59%
Registered users on civicrm.org 79.41% 20.59%
Registered websites on civicrm.org 62.33% 37.67%

2. How could non-English speaking groups be better served (and who can help)?

This was driven by the survey: https://civicrm.org/i18n-survey. This has not yet been shared as an alert within CiviCRM, and has had 31 responses so far.

What do we most need to improve?

Can you help CiviCRM improve our non-English-language support?

17 out of 31 said yes.

What kind of support could you offer?

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