MOSS Research 1a: Create a survey
Notes:
- Same questions need to apply to CiviCRM and Salesforce/etc users
- Frame this survey as 'CRM use and satisifaction by non-profits'
- What do you use?, why did you make that decision?, how much do you and did you spend?, are you happy with the decision?, what would make you consider changing CRMs?, what is on your wishlist?
- Some general info about size and type of org: number of staff, turnover, sector, which parts of CRM currently used.