Scheduled Reminders for Membership renewal not being triggered
Some scheduled reminders for Membership renewal were not being triggered as expected. Two recent findings which could be a problem for Scheduled Reminders code:
- Previous Reminder:
- If the same reminder was sent last year, the reminder was not sent
- Archiving the past reminders >90 days , and deleting them from the civicrm_action_log table solved the problem
- Status Override
- If the status was overridde, the reminder was not sent
- removing the override solved the problem This will need to be reported to CiviCRM